Executive Housekeeper

Amara Sanctuary Resort Sentosa; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

A leading luxury hotel in Singapore is seeking a Housekeeping Manager with 8–10 years of experience, including 2-3 years in management. The role involves supervising staff, ensuring compliance with hotel policies, and maintaining high standards in housekeeping operations. Ideal candidates possess a diploma in Housekeeping Services and strong leadership and communication skills.

Qualifications

• 8–10 years of Housekeeping experience, including management.
• Strong understanding of hospitality housekeeping functions.
• Experience in team management and leadership.

Responsibilities

• Ensure adherence to hotel policies and procedures.
• Develop and maintain standard operating procedures.
• Conduct regular inspections of areas and staff performance.

Skills

Housekeeping management

Communication skills

Leadership skills

Attention to detail

Multitasking

Education

Diploma in Housekeeping Services

Job description

Responsibilities

• To ensure that departments within the scope of responsibility adheres to all hotel’s policies and procedures.

• Initiate and maintain effective communication between the department and all other operating departments.

• Utilize manpower effectively by delegating tasks effectively.

• Develop standard procedures for daily activities.

• Regularly inspect work being performed and ensure that standards are being met and maintained.

• To supervise, guide, schedule, discipline and evaluate all staff in areas of responsibilities.

• Inspect quota of rooms weekly.

• Inspect public areas daily.

• Periodically conduct physical inventories to ensure par stock for items.

• Supervise the laundry and periodically review laundry procedures.

• Conduct meetings with staff on a regular basis.

• Conducting performance review of department staff and provide honest feedback on their respective performance.

Requirements

• Minimum 8–10 years of Housekeeping experience inclusive of 2 to 3 years of Housekeeping management experience.

• A minimum of Diploma in Housekeeping Services from Shatec or equivalent institution.

• Possess knowledge of Housekeeping functions in hospitality environment.

• Management and leadership experience in a team or group environment.

• Meticulous, detailed and neat in work habits.

• Excellent communication skills.

• Ability to multi-task and possesses leadership skills.