Executive Housekeeper

Treetops Executive Residences; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Treetops Executive Residences in Singapore seeks a proactive Housekeeping Manager to lead daily operations across apartments, public areas and back-of-house spaces, ensuring cleaning, maintenance and presentation meet the property’s standards.

You will plan schedules, coordinate arrivals/departures, inspect rooms, manage staffing, recruit and train the team, collaborate with Front Office and Engineering, and oversee linen, supplies and budget. Weekend and public holiday coverage may be required.

Qualifications

• Diploma or relevant qualification in Hospitality Management.
• Minimum 5 years of housekeeping experience in hospitality.
• Experience in a managerial or senior supervisory role.
• Strong leadership and staff development abilities.
• Excellent planning and organizational skills.
• Detail-oriented with strong service standards.
• Good communication and interpersonal skills.
• Familiar with MS Office; knowledge of property management systems is an advantage.
• Willing to work weekends and public holidays when required.

Responsibilities

• Plan and manage housekeeping schedules for occupied apartments, arrivals, departures and long-stay guests.
• Coordinate and ensure timely preparation of apartments for new guest arrivals.
• Conduct regular inspections of apartments, public areas and other assigned areas to maintain cleanliness and quality standards.
• Plan manpower deployment, duty rosters and daily work assignments according to occupancy.
• Recruit, train, supervise, coach and develop housekeeping team.
• Monitor staff productivity, attendance, grooming, performance and service standards.
• Work closely with Front Office/Guest Services, Engineering and other departments on apartment status, maintenance defects and guest requests.
• Coordinate periodic deep cleaning, spring cleaning and preventive cleaning schedule for apartments and common areas.
• Manage linen, uniforms, guest amenities, cleaning supplies and housekeeping equipment.
• Prepare and manage the Housekeeping Department's operating budget and expenses.

Skills

Leadership

Staff management

Training

Planning

Organization

Problem-solving

Attention to detail

Communication

Interpersonal skills

Microsoft Office

Property management systems

Education

Diploma in Hospitality Management

Tools

Property management systems

Microsoft Office

Job description

About the role

Lead and oversee the daily operations of the Housekeeping Department, covering apartments, public areas and back-of-house areas. Ensure all apartments are cleaned, maintained and presented according to the property's established standards.

Key responsibilities

• Plan and manage housekeeping schedules for occupied apartments, arrivals, departures and long-stay guests

• Coordinate and ensure timely preparation of apartments for new guest arrivals

• Conduct regular inspections of apartments, public areas and other assigned areas to maintain cleanliness and quality standards

• Plan manpower deployment, duty rosters and daily work assignments according to occupancy and operational requirements

• Recruit, train, supervise, coach and develop housekeeping team

• Monitor staff productivity, attendance, grooming, performance and service standards

• Work closely with Front Office/Guest Services, Engineering and other departments on apartment status, maintenance defects and guest requests

• Coordinate periodic deep cleaning, spring cleaning and preventive cleaning schedule for apartments and common areas

• Manage linen, uniforms, guest amenities, cleaning supplies and housekeeping equipment

• Prepare and manage the Housekeeping Department's operating budget and expenses

About you

• Diploma or relevant qualification in Hospitality Management or a related discipline

• Minimum 5 years of relevant Housekeeping experience, preferably within a serviced residence, serviced apartment, hotel or hospitality environment

• Previous experience in a Housekeeping managerial or senior supervisory position

• Strong leadership, staff management and training capabilities

• Good knowledge of apartment housekeeping, linen management, cleaning standards and inventory control

• Strong planning, organization and problem-solving skills

• Service-oriented with excellent attention to detail

• Good communication and interpersonal skills

• Proficient in Microsoft Office; experience with property management systems would be an advantage

• Able to work according to operational requirements, including weekends and public holidays when necessary