Executive, Front Desk

Football Association of Singapore; Singapore; Presencial; SGD 42.000 - 54.000; Jornada completa

Descripción de la vacante

The Football Association of Singapore is seeking an Executive to be the warm, polished face of the organisation, combining front-of-house service with office administration and visitor coordination. The role supports match days and key events, ensuring a professional experience for guests and stakeholders.

The successful candidate will gain exposure to executive office administration, stakeholder engagement, VIP hospitality and event delivery, with opportunities to contribute across

Formación

• Experience in front desk, reception, or hospitality preferred.
• Strong communication and client-facing skills.
• Professional and discreet handling of confidential information.

Responsabilidades

• Serve as the first point of contact, greeting guests and visitors.
• Manage calls and email enquiries, routing to the right departments.
• Coordinate visitor registration, meeting‑room bookings and access.
• Maintain reception and meeting spaces in presentable condition.
• Receive, sort and distribute mail and deliveries; arrange courier dispatches.
• Maintain internal directories and administrative records.
• Manage office and pantry supplies, procurement and stock.
• Support event setups, VIP visits and match‑day operations.
• Collaborate with teams and assist cross‑functional projects as needed.
• Handle feedback calmly, escalate when required.

Conocimientos

Front desk experience

Hospitality

Customer service

Educación

GCE A' Level / Diploma

Herramientas

MS Office

Descripción del empleo

Job Summary

Reporting to the Senior Manager, General Secretary’s Office, the Executive serves as the face of the Football Association of Singapore (FAS), creating a warm, polished and professional experience for visitors, partners, stakeholders and colleagues. The role combines front-of-house service with office administration, visitor coordination and hands-on support for match days and key events.

The successful candidate will gain broad exposure across executive office administration, stakeholder engagement, VIP hospitality, event delivery and match-day operations, with opportunities to take on wider responsibilities and contribute to cross‑functional projects as their capabilities develop.

Job Description

• Serve as the first of point of contact, greeting and welcoming guest, clients, partners and visitors in a friendly and professional manner.
• Manage incoming calls, general email enquiries and correspondence; screen and direct them accurately to the appropriate departments.
• Coordinate visitor registration, appointments, meeting‑room bookings and access arrangements.
• Maintain the reception area, meeting rooms and shared spaces so they are clean, organised, well-stocked and presentation-ready
• Receive, sort and distribute mail and deliveries, and arrange courier dispatches when required.
• Maintain the internal telephone directory, visitor logs and administrative records, and support filing, data entry and document preparation.
• Manage office and pantry supplies, including procurement, stock monitoring and replenishment.
• Support event setups, client and VIP visits, match‑day operations and other office logistics, including occasional evenings or weekends when required.
• Handle initial feedback or complaints calmly, provide appropriate assistance and escalat…
• Collaborate with internal teams to ensure seamless front‑of‑house operations and contribute toother projects or duties as assigned.

Job Requirements

• Minimum GCE 'A' Level, Diploma or equivalent.
• Relevant experience in front desk, reception, hospitality, customer service or office administration is preferred.
• A polished professional presence and a genuine service mindset.
• Clear spoken and written communication, with confidence engaging visitors, colleagues and senior stakeholders.
• Strong organisation and attention to detail, with the ability to prioritise and stay composed in a fast‑paced environment.
• Good judgement, discretion and respect for confidentiality.
• A collaborative attitude and willingness to support across departments.
• Basic computer literacy (e.g. MS Office – Word, Excel, PowerPoint)