Executive Administrative Assistant, Client Onboarding and Service

JPMORGAN CHASE BANK, N.A.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

JPMorgan Chase Bank, N.A. seeks an Executive Administrative Assistant to support senior leaders in the Client Onboarding and Service team. You will manage complex calendars, coordinate domestic and international travel, prepare materials, and handle confidential information with discretion.

You will collaborate with a broad assistant community to ensure seamless coverage for internal partners and visitors. You will interface with senior stakeholders, arrange meetings across time zones, and

Qualifications

• Minimum 4 years of administrative or executive assistant experience.
• Experience supporting senior leaders with complex scheduling and logistics.
• Ability to handle confidential information with discretion and sound judgment.
• Strong written and verbal communication skills for senior stakeholders.
• Excellent organization, detail orientation, and follow-through.
• Ability to multitask in a fast-paced environment.
• Experience arranging domestic and international travel and itineraries.
• Experience processing expense claims and invoices using enterprise tools.

Responsibilities

• Manage complex and frequently changing calendars across time zones.
• Coordinate internal and external meetings including logistics and rooms.
• Prepare meeting materials, track actions, and follow up for timely completion.
• Arrange domestic and international travel with documentation.
• Produce itineraries and provide timely traveler communications.
• Provide professional phone and visitor support at the office.
• Review and respond to correspondence with sound judgment.
• Process invoices and expense claims per approvals and controls.
• Maintain records and support compliance-related processes.
• Coordinate client meetings and team events with cross-functional teams.
• Provide general office support and backup for other assistants.

Skills

Calendar management

Travel coordination

Confidentiality

Communication

Organizational skills

Time-zone coordination

Invoice/expense processing

Independent work

Tools

Enterprise workflow tools

Job description

Bring your expertise in executive support to a role where your organization and judgment directly enable business outcomes. You will be the trusted partner who keeps leaders focused by anticipating needs, solving scheduling and logistics challenges, and communicating with professionalism and discretion. If you thrive in a fast-paced, team-oriented environment and enjoy continuous improvement, you will find opportunities to grow and make an impact here.

As an Executive Administrative Assistant in the Client Onboarding and Service team, you will provide high-touch administrative and operational support to senior leaders and their stakeholders. You will manage complex calendars and logistics across time zones, handle sensitive information with discretion, and help ensure day-to-day operations run smoothly. You will collaborate closely with a broader assistant community to deliver consistent coverage and an excellent experience for internal partners and external visitors.

Job responsibilities

• Manage complex and frequently changing calendars, prioritizing urgent requests and scheduling across multiple time zones
• Coordinate internal and external meetings and conference calls, including rooms, virtual meeting details, and attendee logistics
• Prepare and distribute meeting materials, track action items, and follow up to ensure timely completion
• Arrange domestic and international travel, including flights, hotels, ground transportation, and required travel documentation
• Produce accurate itineraries and ensure travelers receive clear, timely plans and updates
• Provide professional phone and in-office visitor support, resolving or routing requests promptly and appropriately
• Review, prioritize, and respond to incoming correspondence with sound judgment and attention to detail
• Process invoices and submit travel and entertainment expense claims in accordance with required approvals and controls
• Maintain accurate records and support compliance-related processes, including documentation and audit-ready tracking
• Coordinate logistics for client meetings, team events, and visits from senior colleagues, partnering with relevant internal teams as needed
• Provide general office support and backup coverage for other assistants, including overflow support and special projects

Required qualifications, capabilities, and skills

• Minimum 4 years of administrative or executive assistant experience
• Demonstrated experience supporting senior leaders with complex scheduling and logistics
• Proven ability to handle confidential information with discretion and sound judgment
• Strong written and verbal communication skills, including professional correspondence with senior stakeholders
• Strong organizational skills with meticulous attention to detail and follow-through
• Ability to prioritize competing deadlines and manage multiple tasks in a fast-paced environment
• Experience arranging domestic and international travel, including itinerary preparation and time zone coordination
• Experience processing expense claims and invoices using enterprise workflow tools
• Ability to work independently with limited supervision and escalates issues appropriately
• Proficiency with common productivity tools (email, calendar, document creation, and virtual meeting platforms)

Preferred qualifications, capabilities, and skills

• Experience supporting multiple senior leaders and coordinating across a broader assistant community
• Experience planning and delivering high-quality client or senior internal meetings and events
• Familiarity with access provisioning workflows and related invoice processing for business platforms
• Experience partnering effectively with cross-functional teams to resolve scheduling, logistics, and administrative issues
• Comfort operating in a global organization with frequent coordination across regions and time zones
• Experience in a regulated or highly controlled environment with strong record-keeping practices