Events Administrator

Mandarin Oriental Hotel Group Limited; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Mandarin Oriental Hotel Group Limited in Singapore seeks an Events Administrator to support the Event Management team. You will assist the Director of Events Management with secretarial duties, coordinate with event coordinators, and supervise administrative operations of the team.

The role reports to the Director of Events Management and focuses on revenue reporting, Salesforce updates, and cross-department coordination to uphold service quality and seamless event execution.

Qualifications

• Minimum 2 years of experience working in a luxury hotel in a similar capacity.
• Adaptable and can work in a fast-paced environment.

Responsibilities

• Assist in generating revenue reports and annual budgets from Salesforce for revenue tracking and forecast.
• Ensure all incoming correspondences are attended to and forwarded to the respective managers upon receipt.
• To ensure that Salesforce is updated with accurate information such as covers and revenues.
• Assist in communication with the supporting operational departments.
• Work towards achieving service quality goals of the department / hotel.
• Assist with telephone calls for DOEM.
• Assist DOEM on all expense claims as well as all petty cash claims.
• To organize/setup access rights and induction program for new sales colleague/s.
• To monitor the clocking issues for events team members and to ensure that medical certificates are submitted via the e-leave system.
• Assist with any other reasonable duties required by the DOEM.

Skills

Luxury hotel experience

Adaptable

Job description

Events Administrator

Mandarin Oriental, Singapore is looking for an EventsAdministratorto join our Event Management team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognisedfor creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing thevery cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, Events Administrator is responsible for the overall administration for theevents team. Assisting Director of Events Management (DOEM) in secretarial andadministrative support and to work closely with all the event coordinators,have a close coordination for all support staff of the department, andoverseeing the administrative operations of the team.

The Events Administrator will report to the Director of Events Management.

As Events Administrator,you will be responsible for the following duties:

• To assist in generating revenue reports and annual budget from Salesforce for the purpose of revenue tracking and forecast.
• Ensuring all incoming correspondences are attended toand forwarded to the respective managers upon receipt.
• To ensure that Salesforce is updated with accurateinformation such as covers and revenues.
• To assist in communication with the supportingoperational departments.
• Work towards achieving service quality goals of thedepartment / hotel.
• To assist with telephone calls for DOEM.
• To assist DOEM on all expense claims as well as allpetty cash claims.
• To organize/setup access rights and induction programfor new sales colleague/s.
• To monitor the clocking issues for events team membersand to ensure that medical certificates are submitted via the e-leave system.
• Assist with any other reasonable duties required by the DOEM.

As an Events Administrator, we expect from you:

• Minimum 2 years of experience working in a luxury hotel in similar capacity
• Adaptable and can work in a fast-paced environment

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can staywith us wherever you go in the world. The MOstay programme offers complimentarynights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the rightwork-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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