Entry-Level Global Game Operations & Community Associate

Hoyoverse; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

HoYoverse is seeking an entry-level Game Operations Specialist to support player experience analysis, community management, and regional operations across on-site Singapore offices. The role focuses on understanding player needs, delivering insights, and assisting localization and beta testing efforts in collaboration with global teams.

The ideal candidate is a university student or graduate with English or Mandarin proficiency, and an interest in gaming culture.

Qualifications

• Current university student or recent graduate with a bachelor’s degree or higher.
• Professional working proficiency in English or Mandarin; basic Mandarin is preferred to collaborate with Chinese teams.
• Knowledge of Japanese or Korean language is a plus.
• Strong awareness of Japanese or Korean cultural markets.
• Deep passion for the gaming industry and player behavior trends.

Responsibilities

• Analyze player behavior and sentiment to inform product optimization and localization decisions.
• Engage with global gaming communities (e.g., Discord) and collect user feedback.
• Support beta testing and coordinate tester access for regional languages; suggest localization improvements.

Skills

English proficiency

Mandarin proficiency

Additional Asian language bonus

Education

Bachelor’s degree or higher

Job description

HoYoverse is seeking an entry-level Game Operations Specialist to support player experience analysis, community management, and regional operations across on-site Singapore offices. The role focuses on understanding player needs, delivering insights, and assisting localization and beta testing efforts in collaboration with global teams.

The ideal candidate is a university student or graduate with English or Mandarin proficiency, and an interest in gaming culture.