Enterprise Integration & Automation Platform Owner

Starhub Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Starhub Ltd in Singapore seeks an EBG CRM / OM Domain Owner to govern enterprise middleware, integration and automation platforms, including Workato and UiPath. You will define roadmaps, drive governance, ensure secure, scalable patterns and partner with architecture, security and ITSM teams to realise the AI-enabled integration agenda.

The role focuses on owning the middleware portfolio, establishing standards, and coordinating across BTS and non-BTS teams to deliver proven integration

Qualifications

• 7-10 years of experience in enterprise integration, middleware, automation, product management or technology transformation.
• Proven experience managing enterprise integration or automation platforms in a complex organisation.
• Strong understanding of APIs, middleware, workflow orchestration, event-driven integration, system-to-system connectivity and RPA.
• Experience with platforms such as Workato, UiPath, MuleSoft, Boomi, ServiceNow IntegrationHub or equivalent technologies.
• Experience managing technology products across multiple business and technology domains.
• Good understanding of enterprise architecture, cybersecurity, identity, ITSM and operational support requirements.
• Demonstrated ability to manage vendors, commercial arrangements, product roadmaps and senior stakeholders.
• Strong analytical and problem-solving capability with the ability to translate business requirements into scalable integration solutions.
• Experience with AI-enabled automation, orchestration or agentic integration patterns is advantageous.

Responsibilities

• Own the enterprise middleware and integration platform portfolio across BTS and the wider StarHub technology ecosystem.
• Establish clear platform ownership, governance and operating standards for middleware, integration, orchestration and automation capabilities.
• Ensure integrations across BTS and non-BTS systems are visible, governed and managed under a common enterprise framework.
• Drive adoption of reusable integration patterns to reduce duplication, manual effort, unmanaged interfaces and point-to-point solutions.
• Define platform roadmaps, investment priorities and lifecycle strategies aligned with StarHub's modernisation, automation and AI agenda.
• Partner with application, architecture, data, infrastructure, identity, cybersecurity and service management teams to enable secure and resilient integration.
• Optimise platform utilisation, licensing, vendor performance and total cost of ownership.
• Develop and maintain the Middleware & Integration product roadmap and backlog.
• Prioritise platform enhancements, new capabilities, migrations, rationalisation and decommissioning based on enterprise demand and value.
• Manage platform dependencies, risks, releases and delivery priorities.
• Build business cases for material investments and track measurable value realisation.
• Continuously assess emerging middleware, integration, automation and AI-enabled orchestration capabilities.
• Manage strategic relationships with middleware, integration and automation technology vendors and delivery partners.
• Lead platform licensing, consumption, capacity and commercial reviews.
• Identify opportunities for licence optimisation, platform consolidation and cost reduction.
• Establish vendor performance measures and regular service reviews.
• Enable governed integration patterns that allow approved AI and agentic capabilities to securely interact with enterprise systems and data.
• Partner with relevant AI, architecture, cybersecurity and identity teams on connectors, APIs, orchestration and tool-access patterns.
• Ensure AI-enabled integrations follow least-privilege access, auditability, data protection and appropriate human approval controls.
• Evolve middleware capabilities to support future agent-to-system and machine-to-machine integration patterns.

Job description

Starhub Ltd in Singapore seeks an EBG CRM / OM Domain Owner to govern enterprise middleware, integration and automation platforms, including Workato and UiPath. You will define roadmaps, drive governance, ensure secure, scalable patterns and partner with architecture, security and ITSM teams to realise the AI-enabled integration agenda.

The role focuses on owning the middleware portfolio, establishing standards, and coordinating across BTS and non-BTS teams to deliver proven integration