Domain Solution Architect – CRM & Order Platform

Starhub Ltd; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

StarHub Ltd. seeks a Domain Solution Architect to define and govern end-to-end solution architecture for the Enterprise Business Group CRM and Order Management domains during platform transformation.

You will translate business priorities into scalable, secure designs, ensure architectural consistency, and shape the target-state roadmap while safeguarding delivery quality and continuity across multiple applications and vendors.

Qualifications

• 8+ years in solution/application architecture or large-scale systems delivery.
• Strong CRM and Order Management domain knowledge.
• Hands-on architecture delivery across multiple integrated platforms.
• TOGAF or equivalent architecture certification.
• Cloud-native architecture exposure.
• TM Forum knowledge.

Responsibilities

• Own target-state and transitional architecture for EBG CRM and OM.
• Govern end-to-end solution design across lead-to-order, quote-to-cash, order capture and fulfilment handoffs.
• Ensure alignment to enterprise architecture principles, security standards and integration patterns.
• Drive architecture decisions, design quality and solution integrity across projects and vendors.
• Identify and manage architecture risks, technical debt, dependencies, and modernization opportunities within the CRM and OM domain.
• Partner with stakeholders to translate requirements into architecture options and approved designs.
• Produce and maintain architecture artifacts such as blueprints, diagrams, data flows and transition roadmaps.
• Define integration and data patterns across CRM, CPQ, product catalog, OM, billing and related platforms.
• Review designs for resilience, security, observability, and supportability.

Skills

Solution architecture

CRM integration

Order management

APIs

Event-driven patterns

Stakeholder management

TOGAF certification

Job description

StarHub Ltd. seeks a Domain Solution Architect to define and govern end-to-end solution architecture for the Enterprise Business Group CRM and Order Management domains during platform transformation.

You will translate business priorities into scalable, secure designs, ensure architectural consistency, and shape the target-state roadmap while safeguarding delivery quality and continuity across multiple applications and vendors.