Enterprise Customer Marketing & Executive Engagement Lead

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is seeking a Customer Marketing Manager to translate marketing priorities into high-impact customer engagement programmes. You will connect enterprise activations with senior-leader platforms, collaborating with Sales, CST, Enterprise Product and leadership to ensure purposeful engagements and measurable outcomes.

You will drive end-to-end customer events, executive forums and roundtables while capturing Voice of Customer insights to shape GTM messaging and future programmes.

Qualifications

• Minimum 6–9 years of experience in B2B customer marketing, executive engagement and events.
• Experience translating marketing priorities into actionable engagement programmes.
• Strong written and verbal communication, with executive briefing skills.

Responsibilities

• Develop and execute integrated customer engagement plans aligned to growth priorities.
• Lead CE/CXO and senior-leader engagement through CAC sessions and executive forums.
• Plan and deliver customer events, workshops, roundtables and exhibitions end-to-end.
• Capture insights and translate into actionable GTM messaging and programs.
• Maintain governance, dashboards and follow-through on leads and opportunities.

Skills

B2B marketing

Executive engagement

Event management

Stakeholder management

Programme management

AI tools familiarity

Education

Bachelor’s degree in Marketing/Business/Communications

Tools

Salesforce

Marketing automation

Event platforms

Customer data tools

Job description

Singtel is seeking a Customer Marketing Manager to translate marketing priorities into high-impact customer engagement programmes. You will connect enterprise activations with senior-leader platforms, collaborating with Sales, CST, Enterprise Product and leadership to ensure purposeful engagements and measurable outcomes.

You will drive end-to-end customer events, executive forums and roundtables while capturing Voice of Customer insights to shape GTM messaging and future programmes.