Enterprise AI Outcomes Engineer & Cloud Delivery Lead

Google; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Google is hiring an AI Outcome Customer Engineer in Singapore to bridge pre-sales and post-sales execution, shaping solutions through adoption and rapid activation. You will architect integration into customer IT ecosystems, including connectors, identity, and data residency, aligned with the Forward Deployed Engineering approach.

As part of Google's Go-To-Market team, you will leverage the Vertex AI and Gemini portfolio, collaborating with DeepMind minds to resolve customer challenges.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Exposure to reading or debugging code in Java, Python, or JavaScript.
• Experience in system design or orchestration frameworks (LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, ECMs, identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with Account teams and practice Customer Engineer during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native architecture

Delivery strategies

Code reading/debugging

Java

Python

JavaScript

LangGraph

AutoGen

CrewAI

APIs

ECMs

Identity

Cloud infrastructure

AI/ML deployments

Education

Bachelor's degree or equivalent practical experience

Job description

Google is hiring an AI Outcome Customer Engineer in Singapore to bridge pre-sales and post-sales execution, shaping solutions through adoption and rapid activation. You will architect integration into customer IT ecosystems, including connectors, identity, and data residency, aligned with the Forward Deployed Engineering approach.

As part of Google's Go-To-Market team, you will leverage the Vertex AI and Gemini portfolio, collaborating with DeepMind minds to resolve customer challenges.