Enterprise AI Delivery Architect

Google Inc.; Singapore; On-site; SGD 150,000 - 240,000; Full time

Job summary

Google Cloud is seeking an AI Outcome Customer Engineer for the Bahasa Indonesia region. You will bridge pre-sales shaping and post-sales delivery, ensuring solutions are adopted, activated rapidly, and deliverable within the customer IT ecosystem.

Aligned with the Forward Deployed Engineering team, you will architect integrations, diagnose issues, and coordinate with product and engineering to translate complex needs into credible, deployable AI solutions.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 7 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), cloud infrastructure, or AI/ML model deployments.
• Ability to communicate in Bahasa Indonesia fluently, to support client relationship management in this region.

Responsibilities

• Partner with Account teams and Practice Customer Engineer (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long‑term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise‑grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code‑level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real‑world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer‑facing teams.

Skills

Bahasa Indonesia fluency

Customer-facing experience

Communication skills

Education

Bachelor’s degree or equivalent practical experience

Job description

Google Cloud is seeking an AI Outcome Customer Engineer for the Bahasa Indonesia region. You will bridge pre-sales shaping and post-sales delivery, ensuring solutions are adopted, activated rapidly, and deliverable within the customer IT ecosystem.

Aligned with the Forward Deployed Engineering team, you will architect integrations, diagnose issues, and coordinate with product and engineering to translate complex needs into credible, deployable AI solutions.