Enterprise AI Client Strategy Lead

Rogo; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Rogo is seeking a Client Strategy professional to own end-to-end accounts, drive initial adoption, value realization, retention, and expansion within the finance sector. You will build and execute tailored account plans, engage senior stakeholders, and translate client insights into product feedback.

You will lead quarterly business reviews, forecast renewals, monitor health signals, and relay client insights to product and engineering to continuously improve the experience.

Qualifications

• 2+ years of front-office investment banking or similar.
• Or 3+ years in customer-facing roles in high-growth fintech.
• Strong relationship-building skills and client outcomes ownership.
• Strategic planning and stakeholder engagement across levels.
• Outstanding project management; highly organized and detail-oriented.
• Excellent communication and presentation skills; able to demo and run sessions.
• Extreme ownership; able to manage multiple streams across org.

Responsibilities

• Develop and execute account strategies for each client.
• Serve as primary contact with prescriptive, consultative approach.
• Drive adoption, renewal, and expansion with bankers and investors.
• Lead QBRs and executive alignment on goals and roadmap.
• Forecast renewal timelines and mitigate churn risk.
• Monitor customer health and coordinate escalation management.
• Relay client insights to product and engineering teams.

Skills

Front-office experience

Relationship-building

Strategic planning

Project management

Communication skills

Ownership orientation

Collaboration

Job description

Rogo is seeking a Client Strategy professional to own end-to-end accounts, drive initial adoption, value realization, retention, and expansion within the finance sector. You will build and execute tailored account plans, engage senior stakeholders, and translate client insights into product feedback.

You will lead quarterly business reviews, forecast renewals, monitor health signals, and relay client insights to product and engineering to continuously improve the experience.