Enrolled Nurse

Fullerton Healthcare Group Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Fullerton Healthcare Group Pte Ltd is seeking a capable administrative professional to coordinate interdepartmental workflows in a clinical unit. The role emphasizes patient care support, data management, appointment scheduling, insurance verification and billing, with a focus on efficiency and PDPA-compliant records handling.

The position requires strong organizational skills, attention to detail, and professional communication to assist patients and staff in daily operational activities within

Responsibilities

• Schedule patient appointments and reminder calls.
• Obtain patient address, contact details, insurance information and medical history.
• Maintain patient data up-to-date and verify patient information at every visit.
• Identify patient’s insurance coverage and collect co-payments.
• Process credit card payments and balance daily cash deposits.
• Perform timely billing in Clinic Management System and in insurance portals.
• Inform patients about delays and waiting times.
• Support triage to gather patient information for clinical judgment to priority of care.
• Respond to patient queries and concerns in a professional manner.
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms.
• Management of patients’ records in accordance with PDPA act.
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level.
• Dispensing of medication with second checker.

Job description

• Working Location: Central Area
• Working Arrangement: 44 hours per week (Monday to Friday, plus 4 hours on Saturday).

Purpose of Position: You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing administrative support and patient care services.

Primary Responsibilities and Duties:

• Schedule patient appointments and make reminder calls.
• Obtain patient address, contact details, insurance information and medical history
• Maintain patient data up-to-date and verify patient information at every visit
• Identify patient’s insurance coverage and collect co-payments
• Process credit card payments and balance daily cash deposits
• Perform timely billing in Clinic Management System and in insurance portals
• Inform patients about delays and waiting times
• Support triage to gather patient information for clinical judgment to priority of car
• Respond to patient queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Dispensing of medication with second checker