End User Computing Operations Leader

TEAMLEASE DIGITAL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 160,000 - 210,000; Full time

Job summary

TEAMLEASE DIGITAL SINGAPORE PTE. LTD. seeks an End User Computing Operations Manager to lead the EUC function, shaping strategy and daily operations for end‑user devices and peripherals.

You will guide a skilled team, manage capacity and demand, and drive governance, compliance, and customer experience across the organization. You will partner with IT, business units, and HR to deliver innovative solutions, optimise costs, and ensure readiness for audits and after‑hours work.

Qualifications

• Bachelor's degree or equivalent experience in IT/management.
• 12+ years IT infrastructure experience with supervisory roles.
• Strong analytical and problem-solving capabilities.
• Hands-on experience with AD policies and group policies.
• Knowledge of EUC technologies and enterprise applications.

Responsibilities

• Lead EUC operations, including staff recruitment and development.
• Define and monitor performance metrics for EUC services.
• Collaborate with IT, HR, and business units for governance.
• Oversee asset lifecycle, provisioning, and desk-side support.
• Ensure 24x7x365 readiness and audit readiness (ISO 20000/27001).

Skills

EUC leadership

Team management

Governance & compliance

Strategic planning

Vendor management

Resource capacity planning

Performance management

Talent development

Stakeholder collaboration

IT service management

Education

Bachelor's degree in business management or information systems management

Tools

Active Directory

Group Policy

Asset management platforms

End User Computing tools

IT governance frameworks

Job description

TEAMLEASE DIGITAL SINGAPORE PTE. LTD. seeks an End User Computing Operations Manager to lead the EUC function, shaping strategy and daily operations for end‑user devices and peripherals.

You will guide a skilled team, manage capacity and demand, and drive governance, compliance, and customer experience across the organization. You will partner with IT, business units, and HR to deliver innovative solutions, optimise costs, and ensure readiness for audits and after‑hours work.