End-to-End Solutions Engineer (Customer Success)

Fano (Fano Labs); Singapore; Vor Ort; SGD 110.000 - 170.000; Vollzeit

Zusammenfassung

Fano Labs is seeking a Forward Deployed Engineer (FDE) for our Customer Success team. You will own both discovery and build, bridging customer needs with technical delivery.

You will work at the intersection of product engineering, customer success, and operations, coordinating with the Engagement Manager and Solution Architect as needed. Ideal candidates have 3-6 years in technical delivery with customer-facing roles, strong Python and Golang skills, and experience with APIs, data integration,

Qualifikationen

• 3-6 years combining hands-on technical delivery (integration, scripting, configuration) with requirements discovery or business analysis, Solutions Engineer, or similar customer-facing technical role.

Aufgaben

• Lead requirements discovery directly with the customer.
• Develop a prototype based on the gathered requirements if needed.
• Validate discovered requirements against technical feasibility in real time and flag scope risks to Engage Manager or Solution Architect.

Kenntnisse

Python

Golang

SQL

Tools

Kubernetes

Docker

REST APIs

SQL

AWS/GCP/Azure

Jobbeschreibung

Fano Labs is seeking a Forward Deployed Engineer (FDE) for our Customer Success team. You will own both discovery and build, bridging customer needs with technical delivery.

You will work at the intersection of product engineering, customer success, and operations, coordinating with the Engagement Manager and Solution Architect as needed. Ideal candidates have 3-6 years in technical delivery with customer-facing roles, strong Python and Golang skills, and experience with APIs, data integration,