Emerging Product Manager – Enterprise Software

SQL VIEW PTE LTD; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

SQL View PTE LTD seeks a curious and organised Product Specialist to improve and deliver enterprise software products, including KRIS. This hands-on role offers a long-term career path in product management, working with product, engineering, QA, customer-facing, and operations colleagues to translate customer needs into usable product improvements.

The role begins with guided responsibility for assigned features and delivery activities.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business, Design, Engineering, or a related discipline.
• Strong written and spoken communication skills, with the ability to make complex information clear and concise.
• A structured approach to problem solving, documentation, and follow-up.
• Genuine interest in how software products are discovered, designed, built, launched, and improved.
• Comfort working with detail while keeping sight of the user’s objective and the business context.
• Ability to collaborate respectfully with technical and non-technical colleagues.
• Willingness to learn enterprise workflows, document or content management, and the technical concepts relevant to the product.

Responsibilities

• Gather, organise, and validate requirements from customers, internal stakeholders, support cases, product usage observations, and market research.
• Draft product requirement documents, user stories, acceptance criteria, process flows with guidance from the product team.
• Maintain backlog hygiene by documenting requests clearly, following up on open questions, and helping the team prepare work for prioritisation and sprint planning.
• Work with designers, developers, and quality assurance colleagues to clarify requirements, identify gaps, and support user acceptance testing.
• Assist with reviews of user journeys and interface designs, with attention to clarity for first-time and less-experienced users.
• Help prepare and evaluate prototypes or proof-of-concept features, including emerging capabilities such as AI related technologies where relevant.
• Support product demonstrations, tender presentations, requests for information, and partner materials by preparing tailored product content, demo environments, and simple prototypes.
• Capture customer needs, pain points, objections, and product feedback accurately; translate recurring themes into structured insights for the product team.
• Conduct desk research on customer workflows, relevant industries, competitors, and potential new use cases.
• Assist the team in distinguishing product opportunities from one-off customisation requests and documenting the business rationale for proposed work.
• Help triage and document escalated product-support issues, coordinating with the appropriate teams and keeping stakeholders informed under supervision.
• Maintain product documentation, knowledge-base articles, configuration guides, and internal reference materials so that teams and customers can use the product effectively.
• Support release coordination, including communication materials, readiness checklists, and follow-up on issues after release.

Skills

Requirements gathering

Backlog management

User stories

Stakeholder comms

Problem solving

Team collaboration

Education

Bachelor’s degree

Tools

Jira

Confluence

Job description

SQL View PTE LTD seeks a curious and organised Product Specialist to improve and deliver enterprise software products, including KRIS. This hands-on role offers a long-term career path in product management, working with product, engineering, QA, customer-facing, and operations colleagues to translate customer needs into usable product improvements.

The role begins with guided responsibility for assigned features and delivery activities.