Emergency Dept Operations & Patient Experience Lead

Eastern General Hospital; Singapore; On-site; Full time

Job summary

A healthcare facility in Singapore is seeking a proactive individual for the Emergency Department. The role involves ensuring optimal patient care, supporting daily operations, and strategic planning. Candidates should have a Bachelor's degree, at least 2 years of related experience, and strong communication skills. This position offers the opportunity to foster a patient-centric culture and lead the development of frontline staff. The facility emphasizes innovative approaches to healthcare delivery.

Qualifications

• At least 2 years of related experience in healthcare.
• Experience in staff management is an advantage.
• Knowledge of design thinking and technology adoption preferred.

Responsibilities

• Support planning and operational excellence in the emergency department.
• Train new frontline staff and foster a patient-centric culture.
• Coordinate initiatives to enhance service delivery.

Skills

Healthcare management

Communication skills

Project management

Critical thinking

Team player

Education

Bachelor’s degree in any discipline

Job description

A healthcare facility in Singapore is seeking a proactive individual for the Emergency Department. The role involves ensuring optimal patient care, supporting daily operations, and strategic planning. Candidates should have a Bachelor's degree, at least 2 years of related experience, and strong communication skills. This position offers the opportunity to foster a patient-centric culture and lead the development of frontline staff. The facility emphasizes innovative approaches to healthcare delivery.