#EG Technology Strategist

NCS Group; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

NCS Group in Singapore is seeking a Technology Strategist to shape our technology vision and drive strategic initiatives that align with business goals. This role requires bridging AI product development with AI-enabled services to advance digital transformation across clients.

The ideal candidate brings 8–10 years of experience in both product and delivery, with familiarity in AI/ML, cloud, and governance. APAC experience, especially Singapore, is advantageous for strategic impact.

Qualifications

• Minimum 8-10 years of progressive experience with demonstrated bilingual expertise across both AI product development and AI service delivery.
• Experience in AI/ML, cloud technologies, digital services, or emerging technology domains.
• Experience working with government, telco, or large enterprise clients preferred.
• APAC experience, especially Singapore, is advantageous.

Responsibilities

• Shape NCS's technology vision and drive strategic initiatives aligned with business objectives.
• Translate product development methodologies from Big Tech into scalable service offerings.
• Advise on productized AI solutions deployed across multiple clients while maintaining customization.
• Lead AI adoption and digital resilience initiatives with governance and ethical practices.
• Develop technology roadmaps, assess market trends, and provide strategic recommendations.

Skills

Strategic thinking

Analytical skills

Communication

Stakeholder management

Agility

Initiative

Collaboration

Bilingual AI product/service

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

The Technology Strategist will play a pivotal role in shaping NCS's technology vision and driving strategic initiatives that align with business objectives. This role requires a forward-thinking professional who can bridge the gap between emerging technologies and business value, enabling NCS and our clients to navigate digital transformation, AI adoption, and technological innovation in a rapidly evolving landscape.

A unique aspect of this role is the need for "bilingual" expertise- candidates who have successfully built and delivered both AI products and AI-enabled services.

This dual perspective is critical as NCS evolves from a people-intensive services company toward strengthening its product offerings.

The ideal candidate will bring insights from both product-centric environments (such as Big Tech firms) and service-delivery models (such as global system integrators and consulting companies), enabling them to guide NCS's strategic transformation effectively.

The successful candidate will work closely with senior leadership, cross-functional teams, and clients to develop technology roadmaps, assess market trends, evaluate emerging technologies, and provide strategic recommendations that drive competitive advantage and sustainable growth.

Key Responsibilities

Product-to-Service Translation & Innovation

• Leverage product and service delivery experience to guide NCS's evolution from a services-led to a product-enhanced organization
• Translate product development methodologies and best practices from Big Tech environments into scalable service offerings
• Advise on building productized AI solutions that can be deployed across multiple clients while maintaining service customization capabilities
• Bridge the gap between rapid product innovation cycles and enterprise-grade service delivery requirements
• Identify opportunities to package NCS's AI and digital capabilities into reusable, scalable product offerings

AI & Digital Resilience Strategy

• Lead strategic initiatives around AI adoption and digital resilience, leveraging frameworks such as the 'AI-Digital Resilience Matrix' to assess and enhance organizational capabilities
• Draw on experience building AI products to inform the development of NCS's AI service offerings and productized solutions
• Provide guidance on balancing AI innovation with robust digital frameworks, including cybersecurity, data governance, infrastructure scalability, and ethical AI practices
• Apply product thinking to service design, ensuring AI solutions are scalable, maintainable, and deliver measurable business outcomes
• Evaluate AI systems against evolving regulations, emerging threat vectors, and transparency requirements
• Advise on sovereign AI strategies, particularly for government and regulated sectors, ensuring compliance with frameworks like PSPF, ISM, and SOCI

Qualifications

Minimum 8-10 years of progressive experience with demonstrated "bilingual" expertise across both AI product development and AI service delivery.

Product Experience

• Proven track record of building, launching, and scaling AI products in Big Tech firms, product companies, or innovation-led organizations
• Experience with product lifecycle management from ideation through to market delivery
• Hands-on involvement in AI/ML product development, including defining product vision, roadmaps, and go-to-market strategies
• Understanding of product metrics, user experience design, and rapid iteration methodologies

Service Delivery Experience

• Substantial experience delivering AI-enabled services, digital transformation programs, or technology consulting in global system integrators (GSI) or management consulting firms
• Track record of implementing enterprise-scale AI solutions for clients across multiple industries
• Experience managing complex, multi-stakeholder service delivery programs
• Understanding of service economics, resource management, and client relationship dynamics

Ideal Background

• Candidates who have worked in both Big Tech firms (e.g., Google, Microsoft, Amazon, Meta, Apple) AND global SI/consulting companies (e.g., Accenture, Deloitte, PwC, Capgemini, IBM) are highly preferred
• This combination provides the unique "bilingual" perspective needed to help NCS strengthen its product offerings while maintaining excellence in service delivery
• Experience transitioning between product and service roles, or working in hybrid product-service organizations, is particularly valuable

Additional Experience Requirements

• Experience working with government, telco, or large enterprise clients preferred
• Demonstrated experience in AI/ML, cloud technologies, digital services, or emerging technology domains
• Experience in the Asia-Pacific region, particularly Singapore, Australia, or Greater China markets is advantageous
• Track record of advising C-suite executives on technology strategy and digital transformation

Skills & Competencies

• Ability to think in both product and service paradigms, understanding when to apply product thinking versus service customization
• Experience balancing standardization (product approach) with customization (service approach)
• Understanding of how to build reusable components and platforms that support both product and service delivery models

Strategic Thinking

• Ability to think holistically, connect technology trends to business outcomes, and develop actionable strategies
• Capability to translate product innovation approaches into service delivery contexts and vice versa

Analytical & Problem-Solving Skills

• Strong capability to analyze complex data, identify patterns, and derive insights
• Experience with both product analytics (user metrics, adoption, retention) and service metrics (utilization, delivery efficiency, client satisfaction)

Communication & Presentation

• Excellent written and verbal communication skills; ability to create compelling presentations and reports for diverse audiences
• Ability to communicate effectively with both product teams and service delivery teams, bridging different organizational cultures

Stakeholder Management

• Proven ability to work with multiple stakeholders, build relationships, and influence decision‑making
• Experience managing stakeholder expectations in both fast-paced product environments and structured service delivery contexts

Agility & Adaptability

• Comfortable working in a fast-paced, dynamic environment with changing priorities
• Ability to adapt approaches based on whether the context requires product velocity or service reliability

Initiative & Ownership

• Positive attitude with willingness to learn, take initiative, and drive results independently
• Entrepreneurial mindset combined with enterprise delivery discipline

Collaboration

• Strong teamwork skills with the ability to work across functions and geographies
• Experience collaborating across product and service organizations, understanding different working styles and priorities

Why This Role Matters

This Technology Strategist Position Represents a Unique Opportunity To Shape The Future Of NCS As We Evolve Our Capabilities. Your "bilingual" Experience In Both Building AI Products And Delivering AI Services Will Be Instrumental In

• Guiding NCS's transformation from a purely services-led organization to one with strong product offerings
• Bringing product innovation velocity to our service delivery excellence
• Helping our teams understand how to build once and deploy many times, while maintaining the customization our clients expect
• Bridging cultural and operational differences between product and service mindsets
• Positioning NCS competitively in a market that increasingly demands both product innovation and service reliability

Why Join NCS

• Lead high-impact AI management consulting programs for major enterprises and public sector clients.
• Shape enterprise strategies and governance frameworks that drive real transformation.
• Work with a talented, multidisciplinary team in a collaborative environment.
• Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.