#EG Senior Change Management Consultant

NCS; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

NCS is seeking a Senior Change Management Consultant to join the Change Management team. The role focuses on implementing client change management, digital adoption, culture change, and workforce competency assessments to align capabilities with business strategy.

You will lead projects, coach junior staff, and drive continuous improvement across client engagements. The position emphasizes strategy, stakeholder engagement at all levels, compelling presentation decks, and a commercial mindset to

Qualifications

• Hold a bachelor’s degree with 5–8 years of related change management experience.
• Possess an excellent command of English with coherent and concise writing.
• Fluent communication and facilitation skills across seniority levels.
• Solid presentation skills for varying audience sizes.
• Create professional decks and collaterals to accelerate buy-in.
• Possess a commercial mindset linking conversations to service offerings.

Responsibilities

• Strategise, plan and develop the change management approach for client projects.
• Advise, execute and monitor change activities including communications, engagement and enablement.
• Manage stakeholder buy-in across multiple levels to maximise uptake.
• Lead junior consultants and analysts to deliver projects within scope, schedule and budget.
• Enhance capabilities in digital adoption or people analytics to strengthen offerings.
• Lead pre-sales activities, shape opportunities, draft proposals, and present solutions to clients.

Skills

Change management

Stakeholder management

Presentation skills

Facilitation

Commercial mindset

Education

Bachelor’s degree

Job description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

We are looking for a Senior Change Management Consultant to join the Change Management team.

The Change Management team provides services such as Stakeholder Change Management, Digital Adoption Platforms, Culture Change and Augmentation, Change Management PMO Establishment and Workforce Competency Assessments to align organizational and workforce capabilities to business strategy. We thrive in helping communities around us to foster agile and people-centric environments that can adapt quickly to disruptive forces in the modern world.

If you believe in going above and beyond, hold yourself to doing the best work possible, and wish to bring people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

Implementation of client change management and people-related projects:

• Strategise and plan projects: Strategise, plan and develop the change management approach.
• Advise, execute and monitor change related activities: Develop a POV, provide advisory and execute various change analysis, assessment, communications, engagement, adoption and enablement activities to successful completion.
• Manage stakeholder buy-in: Manage stakeholder expectations across multiple levels to maximize buy-in.
• Guide junior resources: Lead junior consultants and analysts to deliver assigned projects within scope, schedule and budget.
• Enhance existing capabilities: Whether it is digital adoption platforms that accelerate change adoption or people analytics that provide insights about a workforce, continuous improvement and innovation is the culture of the team. Senior consultants (I) are expected enhance existing competencies that will strengthen our change management and adoption services.
• Lead pre-sales activities: Lead junior consultants and analysts or work individually as an experienced consultant to shape and qualify change management related opportunities, develop the change strategy and scope, prepare costing, draft proposal and present the solution to the client.

Process improvement:

• Streamline or transform current work processes: There are often better ways of doing things. You will lead junior consultants and analysts to identify improvement initiatives such as streamline processes, introduce tools to shorten turn-around time or even propose radical alternatives to better achieve work objectives and outcomes.

Knowledge sharing:

• Share CM best practices: Share best practices in change management or any other domains that would expand the team’s capabilities to do our work more effectively.
• Coach team: Coach the change management team on change management best practices and any new/ enhanced capabilities that you are leading and building .

Qualifications

Mandatory Requirements

• Hold a bachelor’s degree with 5 – 8 years of related change management experience.
• Possess an excellent command of the English language and be able to write coherently and concisely without spelling/ grammatical errors.
• Possess fluent communication and facilitation skills with the ability to engage stakeholder groups at different levels of seniority effectively (from the C-suite to the ground staff).
• Possess solid presentation skills with the ability to engage varying numbers of audience size.
• Create professional and visually attractive presentation decks/ collaterals that will enhance your presentation delivery and accelerate buy-in of your ideas.
• Possess a “commercial” mindset in understanding how people related conversations with senior leaders or the ground may highlight i) priorities or needs in a project and ii) lack of capability or capacity in an organisation and link them to potential service offerings/ cross-sell opportunities that the change management team may value add.

What will make you stand out from the other candidates:

• Possess working experience (leading, executing or supporting) in any of the following areas: Digital adoption projects using WalkMe.
• Workforce competency assessment, planning and upskilling.
• People analytics.
• Workforce or HR transformation.
• Workplace transformation.

Additional Information

Why Join NCS

Lead high-impact AImanagement consultingprograms for major enterprises and public sector clients.

Shape enterprise strategies and governance frameworks that drive real transformation.

Work with a talented, multidisciplinary team in a collaborative environment.

• Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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