Education Specialist, Public Programmes (Temp)

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 27,900 - 39,060; Full time

Job summary

Marina Bay Sands is hiring a role to support daily museum operations, welcoming school and corporate groups as well as the public. You will deliver tours, workshops, online programmes and events and work with the Programmes Team to provide engaging educational experiences.

Ideal candidates have a Diploma in Tourism/Hospitality/Arts Management or related field and at least 1 year in hospitality, tourism, education or arts and culture.

Qualifications

• Minimum certificate or Diploma in Tourism/Hospitality/Arts Management/Art Education preferred or equivalent.
• Minimum 1 year of working experience in hospitality and tourism, education or arts and culture industry.

Responsibilities

• Support the museum with daily operations including welcoming school and corporate groups and public visitors.
• Perform shift responsibilities, including weekends and public holidays and is accountable to the Assistant Manager/Manager for the smooth running of the day-to-day shift operations.
• Work closely with the Programmes Team on delivering educational offers such as tours, workshops, online programmes and events to schools and the public.
• Engage with the Museum’s visitors in a positive and professional manner, inspire and inform visitors of exhibitions and galleries within the Museum.
• Always provide excellent customer service to school groups and public visitors.
• Project a professional impression of the Museum always both verbally and in appearance.
• Be fully knowledgeable on all Standard Operating Procedures & all exhibitions relevant to the Museum.
• Liaise with the Assistant Manager/Manager on daily and weekly roster patterns. (Weekends & Public Holidays will be included)
• Assist with administrative processes, but not limited to updating websites, attending to enquiries.
• Take stock of all inventories needed to run and execute our educational programmes.
• Take on any other duties within the Museum, as the business requires.

Skills

Hospitality

Customer service

Public speaking

Education programs

Education

Diploma in Tourism/Hospitality/Arts Management/Art Education

Job description

WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Support the museum with daily operations including welcoming school and corporate groups and public visitors.
• Perform shift responsibilities, including weekends and public holidays and is accountable to the Assistant Manager/Manager for the smooth running of the day-to-day shift operations.
• Work closely with the Programmes Team on delivering educational offers such as tours, workshops, online programmes and events to schools and the public.
• Engage with the Museum’s visitors in a positive and professional manner, inspire and inform visitors of exhibitions and galleries within the Museum.
• Always provide excellent customer service to school groups and public visitors.
• Project a professional impression of the Museum always both verbally and in appearance.
• Be fully knowledgeable on all Standard Operating Procedures & all exhibitions relevant to the Museum.
• Liaise with the Assistant Manager/Manager on daily and weekly roster patterns. (Weekends & Public Holidays will be included)
• Assist with administrative processes, but not limited to updating websites, attending to enquiries.
• Take stock of all inventories needed to run and execute our educational programmes.
• Take on any other duties within the Museum, as the business requires.

Job Requirements

• Minimum certificate or Diploma in Tourism/Hospitality/Arts Management/Art Education preferred or equivalent.
• Minimum 1 year of working experience in hospitality and tourism, education or arts and culture industry.

Other Prerequisites

• The ability to demonstrate a passion for learning and communicating the arts and sciences.
• Enjoy working with children and people of all ages.
• An awareness of current practices in museum-based education and/or education more broadly.
• Motivated and energetic, with the experience of having worked in a dynamic, fast-paced environment.
• Able to use good judgment and discretion and maintain calm demeanor in high volume or stressful situations.
• Strong written and spoken English and a confident public speaker.
• Experience of presenting information to individuals or groups in a public/educational context.
• Pro‑active and self‑motivated.
• A team player with good interpersonal skills.
• Able to multitask efficiently, manage and organise workload with a focus on positive outcomes and solutions.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Marina Bay Sands is the leading business, leisure and entertainment destination in Asia. The vision was to build an integrated development that is timeless, and a landmark that possesses a distinct identity which distinguishes Singapore from other cities. Located along the Marina Bay waterfront, the integrated resort features more than 2,200 hotel rooms and suites across its three cascading hotel towers, and an extraordinary rooftop Sands SkyPark with an Infinity Pool. It also boasts the best shopping mall in Asia, the largest nightclub in Singapore, world‑class celebrity chef restaurants, a theatre and a Las Vegas‑style casino. Business visitors will also enjoy the extensive Meetings, Incentives, Conventions and Exhibitions (MICE) facilities featuring state‑of‑the‑art technology, highly flexible exhibition halls, and a convention centre that can host over 45,000 delegates. Completing the line‑up of attractions is ArtScience Museum at Marina Bay Sands, which plays host to permanent and marquee exhibitions.