Education Consultant / Marketing Specialist

AUSED-UNIED CONSULTANTS SERVICES PTE. LTD.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

AUG (AusEd UniEd Group) in Singapore seeks a proactive education consultant to guide prospective students and parents across multiple countries. You will manage inquiries, applications, and communications with partner institutions to support enrolment success.

You will coordinate with schools and attend fairs, craft timely follow-ups, maintain accurate records, and contribute to recruitment campaigns. Strong written/verbal English and customer service passion are essential.

Qualifications

• Excellent written and verbal communication with diverse stakeholders.
• Proven ability to deliver excellent customer service and manage relationships with students and partners.
• Strong motivation and self-drive to achieve recruitment targets.
• Meticulous attention to detail in managing applications and data.
• Effective problem-solving in a dynamic environment.

Responsibilities

• Counsel and guide prospective students to education pathways.
• Manage enquiries and process applications to ensure timely enrolment.
• Follow up with students/parents to maintain progress and service levels.
• Maintain accurate student records for enrolment tracking.
• Build relationships with partner institutions for placements and collaboration.
• Represent AUG at school visits, fairs, and events to promote opportunities.
• Participate in marketing activities to increase brand visibility.
• Gather market intelligence to inform recruitment strategies.
• Drive student engagement events to boost conversion and enrolment success.
• Oversee EDM campaigns and event invitations.
• Support team KPIs and project initiatives.

Skills

Communication

Customer service

Relationship management

Attention to detail

Problem solving

Self-motivation

Education

Bachelor's Degree

Job description

Company Overview

Since 1995, AUG (AusEd UniEd Group) has been a trusted educational consulting firm placing students in reputable institutions worldwide, including Australia, Canada, Ireland, Malaysia, Singapore, Switzerland, UK and USA. Our multilingual consultants provide free, personalized guidance to help families choose the right courses and institutions.

Job Summary

You will provide expert guidance to prospective students and parents on education opportunities across multiple countries, manage student applications and information, coordinate with partner institutions, and support recruitment activities to drive student enrolment success.

Responsibilities

• Counsel and guide prospective students to select education pathways aligned with their goals and aspirations
• Manage enquiries and process student applications accurately to ensure timely enrolment
• Conduct follow-ups with students and parents to maintain smooth application progress and high service standards
• Maintain accurate and up-to-date student records to support enrolment tracking and reporting
• Build and sustain strong relationships with partner institutions to facilitate student placements and collaboration
• Represent the organization at school visits, fairs, and networking events to promote educational opportunities
• Participate in marketing activities such as fairs, roadshows, presentations, and campaigns to increase brand visibility
• Gather and update market intelligence to inform recruitment and marketing strategies effectively
• Organize and drive student engagement events to increase conversion rates and enrolment success
• Manage exclusive events and engagements targeting schools to support marketing strategies
• Oversee electronic direct mail (EDM) campaigns and communications including newsletters and event invitations
• Take ownership of assigned tasks, projects, and business initiatives to meet team KPIs and objectives
• Support the Team Lead in maintaining team performance, discipline, and professionalism
• Guide junior team members on complex cases to ensure effective resolution before escalation

Required competencies and certifications

• Bachelor's Degree in any field (Overseas graduate preferred)
• Excellent written and verbal communication skills to engage diverse stakeholders effectively
• Proven ability to deliver excellent customer service and manage relationships with students and partners
• Strong motivation and self-drive to achieve recruitment targets independently and collaboratively
• Meticulous attention to detail and accuracy in managing applications and student data
• Effective problem-solving skills and ability to learn quickly in a dynamic environment

Preferred competencies and qualifications

• Previous experience in the education industry is advantageous