Ecommerce Operations Admin: Campaigns, Listings & Livestream

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Benefits offered by this job

Time-off in lieu

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an E-Commerce Operations Executive / Senior Executive / Assistant Manager to support the day-to-day operations and growth of our online business from Boon Lay. You will work with marketing/merchandising teams on platforms like Shopee, Lazada and TikTok, coordinating campaigns and livestreams.

The role involves product listings, inventory coordination and live support; evening/weekend flexibility and time-off-in-lieu are provided to handle peak campaigns.

Qualifications

• Relevant e-commerce experience is required.
• Hands-on experience managing e-commerce marketplaces.
• Experience with Shopee, Lazada and/or TikTok.
• Experience in product listing, campaign coordination, online merchandising or marketplace operations.
• Livestream coordination experience is an advantage.
• Knowledge of WooCommerce is an added advantage.
• Comfortable supporting occasional evening and weekend activities for livestreams and campaigns, with time-off in lieu provided.
• Meticulous, detail-oriented and highly organised.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Able to work well in a fast-paced environment.

Responsibilities

• Manage day-to-day operations of e-commerce marketplaces including product listings, stock updates and campaign coordination.
• Upload and maintain product listings, including resizing product images per platform requirements.
• Support campaigns across Shopee, Lazada, TikTok and other online platforms.
• Liaise with marketplace account managers to explore opportunities for brand exposure and promotions.
• Monitor inventory and coordinate to minimise overselling and maximise sales.
• Monitor competitors' pricing, products, promotions and marketing activities with insights.
• Coordinate campaign calendars and ensure promotions are executed on time.
• Prepare monthly KPI reports with improvement recommendations.
• Work with marketing/merchandising to drive growth initiatives.
• Provide customer support via live chat when required.
• Support livestreaming activities during campaigns and product launches.
• Be prepared for evening/weekend activities with time-off in lieu provided.

Skills

Relevant e-commerce experience

Marketplace operations

Shopee/Lazada/TikTok experience

Product listing

Campaign coordination

Livestream coordination (advantage)

WooCommerce (advantage)

Evening/weekend support (LI)

Meticulous/organised

Analytical/problem-solving

Communication/interpersonal skills

Fast-paced environment

Tools

WooCommerce

Job description

PERSOL SINGAPORE PTE. LTD. is seeking an E-Commerce Operations Executive / Senior Executive / Assistant Manager to support the day-to-day operations and growth of our online business from Boon Lay. You will work with marketing/merchandising teams on platforms like Shopee, Lazada and TikTok, coordinating campaigns and livestreams.

The role involves product listings, inventory coordination and live support; evening/weekend flexibility and time-off-in-lieu are provided to handle peak campaigns.