Ecommerce IT Business Analyst - UI/UX & Platform Analytics

CHARLES & KEITH (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 98,000; Full time

Job summary

CHARLES & KEITH Group seeks a motivated IT Business Analyst to support our ECommerce projects, gathering requirements and coordinating with technical teams to ensure successful implementation. You will provide application support, maintain system stability, and contribute to UI/UX enhancements for our online platforms.

The role requires a Diploma or Degree in Computer Science or IT and at least 2 years of relevant experience.

Qualifications

• Diploma or Degree in CS/IT required.
• Minimum 2 years of relevant experience.
• Knowledge of ECommerce applications preferred.
• Experience with CMS tools such as ContentStack or Salesforce CMS.

Responsibilities

• Gather and analyze end-user requirements for ECommerce projects.
• Perform system analysis, design, troubleshooting, and testing with stakeholders.
• Provide ongoing application support and ensure UI/UX quality for online platforms.

Skills

Analytical skills

Communication skills

Team collaboration

Problem solving

Education

Diploma or Degree in Computer Science/IT

Tools

ContentStack

Salesforce CMS

Salesforce Commerce Cloud

HTML5

CSS3

JavaScript

APIs

Agile/Scrum

Job description

CHARLES & KEITH Group seeks a motivated IT Business Analyst to support our ECommerce projects, gathering requirements and coordinating with technical teams to ensure successful implementation. You will provide application support, maintain system stability, and contribute to UI/UX enhancements for our online platforms.

The role requires a Diploma or Degree in Computer Science or IT and at least 2 years of relevant experience.