Ecommerce Assistant Manager (Sales Growth | East)

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 50,000 - 61,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an experienced e-commerce marketing professional to plan, execute, and optimize campaigns across promotions, livestreams, email marketing and more.

You will monitor performance, coordinate with pricing, product catalogues and inventory, and provide data-driven insights to boost online sales and customer engagement. A degree in Marketing/Business and 4–5 years in digital marketing are required.

Qualifications

• 4–5 years of relevant experience in e-commerce, online sales or digital marketing.
• Degree in Marketing, Business or a related discipline.
• Experience in consumer electronics, home appliances, consumer technology or online retail preferred.
• Strong communication and collaboration across teams.

Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing.
• Monitor campaigns and review their performance after launch.
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory.
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development.
• Manage online marketplaces and oversee the customer journey across e-commerce platforms.
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines.
• Provide copywriting support for marketing materials.
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience.
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement.
• Manage campaign pricing across online platforms.
• Handle accounts payable and receivable, returns and customer enquiries.
• Manage chatbot responses and ensure customer enquiries are attended to promptly.
• Oversee monthly sales, inventory and purchasing activities.
• Perform other related duties as assigned

Skills

Digital marketing

Campaign planning

Analytics

Copywriting

Education

Bachelor's degree in Marketing or Business

Job description

• Salary: $4,500 - $5,500
• Location: Bedok
• Working days: Monday - Friday9am – 530pm

Job Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing
• Monitor campaigns and review their performance after launch
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development
• Manage online marketplaces and oversee the customer journey across e-commerce platforms
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines
• Provide copywriting support for marketing materials
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement
• Manage campaign pricing across online platforms
• Handle accounts payable and receivable, returns and customer enquiries
• Manage chatbot responses and ensure customer enquiries are attended to promptly
• Oversee monthly sales, inventory and purchasing activities
• Perform other related duties as assigned

Job Requirements

• Degree in Marketing, Business or a related discipline
• 4–5 years of relevant experience in e-commerce, online sales or digital marketing
• Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred