E-commerce Assistant Manager | Bedok | 5 Days

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 50,000 - 56,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an E-commerce Assistant Manager to plan and execute online campaigns, optimise channels, and drive online sales from Bedok. You will collaborate with marketing, product, and finance teams to ensure smooth execution and accurate reporting.

Ideal candidates bring 4–5 years in e-commerce or digital marketing, plus a degree in Marketing or Business. The role is office-based in Bedok with standard Mon-Fri hours and a competitive salary.

Qualifications

• Degree in Marketing, Business or a related discipline.
• 4–5 years of relevant experience in e-commerce, online sales or digital marketing.
• Experience in consumer electronics, home appliances, consumer technology or online retail is preferred.

Responsibilities

• Plan and manage online campaigns across multiple channels including promotions, livestreams and email marketing.
• Monitor campaigns and review their performance after launch.
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory.
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement.
• Manage online marketplaces and oversee the customer journey across e-commerce platforms.
• Work with agencies and e-commerce vendors to develop campaign materials that follow brand guidelines.
• Provide copywriting support for marketing materials.
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience.
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement.
• Manage campaign pricing across online platforms.
• Handle accounts payable and receivable, returns and customer enquiries.
• Manage chatbot responses and ensure customer enquiries are attended to promptly.
• Oversee monthly sales, inventory and purchasing activities.
• Perform other related duties as assigned.

Skills

Campaign management

Digital marketing

E-commerce analytics

Copywriting

Cross-functional collaboration

Education

Marketing or Business degree

Job description

E-commerce Assistant Manager

• Salary: $4,500 - $5,000
• Location: Bedok
• Working days: Monday - Friday9am – 530pm

Job Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing
• Monitor campaigns and review their performance after launch
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development
• Manage online marketplaces and oversee the customer journey across e-commerce platforms
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines
• Provide copywriting support for marketing materials
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement
• Manage campaign pricing across online platforms
• Handle accounts payable and receivable, returns and customer enquiries
• Manage chatbot responses and ensure customer enquiries are attended to promptly
• Oversee monthly sales, inventory and purchasing activities
• Perform other related duties as assigned

Job Requirements

• Degree in Marketing, Business or a related discipline
• 4–5 years of relevant experience in e-commerce, online sales or digital marketing
• Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred