E-commerce Assistant Manager | Bedok | 5 Days -3972

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 50,000 - 56,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking an E-commerce Assistant Manager to plan and manage online campaigns across channels, oversee pricing, product catalogs, campaigns and inventory in Bedok.

You will analyze customer shopping behavior, monitor campaigns, coordinate with internal teams and external agencies, support copywriting, and optimize the direct‑to‑consumer shopping experience while tracking key metrics such as traffic, bounce rate, conversion, and AOV.

Qualifications

• Degree in Marketing, Business or a related discipline.
• 4–5 years of relevant experience in e-commerce, online sales or digital marketing.
• Experience in consumer electronics, home appliances, consumer technology or online retail industry is preferred.

Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing.
• Monitor campaigns and review their performance after launch.
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory.
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development.
• Manage online marketplaces and oversee the customer journey across e-commerce platforms.
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines.
• Provide copywriting support for marketing materials.
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience.
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement.
• Manage campaign pricing across online platforms.
• Handle accounts payable and receivable, returns and customer enquiries.
• Manage chatbot responses and ensure customer enquiries are attended to promptly.
• Oversee monthly sales, inventory and purchasing activities.
• Perform other related duties as assigned.

Skills

Campaign management

E-commerce

Digital marketing

Copywriting

Data analysis

Vendor coordination

Customer service

Education

Bachelor's degree in Marketing, Business or related discipline

Job description

E-commerce Assistant Manager

• Salary: $4,500 - $5,000
• Location: Bedok
• Working days: Monday - Friday9am – 530pm

Job Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing
• Monitor campaigns and review their performance after launch
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development
• Manage online marketplaces and oversee the customer journey across e-commerce platforms
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines
• Provide copywriting support for marketing materials
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement
• Manage campaign pricing across online platforms
• Handle accounts payable and receivable, returns and customer enquiries
• Manage chatbot responses and ensure customer enquiries are attended to promptly
• Oversee monthly sales, inventory and purchasing activities
• Perform other related duties as assigned

Job Requirements

• Degree in Marketing, Business or a related discipline
• 4–5 years of relevant experience in e-commerce, online sales or digital marketing
• Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred