Early Intervention Admin & Case Coordinator

THYE HUA KWAN MORAL CHARITIES LIMITED; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

THYE HUA KWAN MORAL CHARITIES LIMITED is seeking a Front-Line Administration & Case Administration specialist to support enrolment, discharge and case scheduling for its EIPIC/DS-LS programmes in Singapore. You will handle calls, documentation, and stakeholder communications while ensuring accurate records and timely submissions.

You will coordinate meetings, support means-testing and billing processes, and assist with staff onboarding and audit readiness, contributing to smooth programme

Qualifications

• Minimum GCE O levels, with extensive years of working experience.
• 1 to 3 years of experience working in SSAs preferred
• Fresh diploma graduates are welcome to apply
• Proficient in MS Office Applications (Word, Excel, PowerPoint)
• Team player, meticulous and have good administrative skills
• Able to work independently
• Able to meet deadlines on a tight schedule
• Have some understanding of the diverse cultures and races

Responsibilities

• Perform onsite administrative duties including answering calls, managing correspondence, filing documents, fee collection and banking.
• Support client enrolment, transfers, discharges and graduation processes.
• Follow up with parents, preschools, hospitals and other stakeholders on required documentation and submissions.
• Support staff onboarding, offboarding and programme administrative operations.
• Undertake any other duties assigned by the supervisor.
• Coordinate Case Filter Meetings (CFM), including scheduling, document preparation, meeting logistics, record taking and stakeholder communications
• Coordinate appointments and schedules for social workers, therapists and other professionals
• Liaise with parents, preschools, hospitals, ECDA and other stakeholders to obtain and verify required documentation
• Collate information and submitting means-test applications through designated systems.
• Verifying means-testing forms and supporting documents
• Updating programme trackers and master lists upon completion of processing.
• Assist with programme fee collection and related financial administrative processes.
• Maintain accurate client records and databases, including document management, case tracking and system updates.
• Prepare and collate reports, statistics and operational documentation required by management and external stakeholders.
• Assist with audit preparation, compliance checks and quality assurance activities.

Skills

MS Office

Administrative skills

Team player

Independent work

Meet deadlines

Education

GCE O Levels

Diploma (fresh grads welcomed)

Job description

THYE HUA KWAN MORAL CHARITIES LIMITED is seeking a Front-Line Administration & Case Administration specialist to support enrolment, discharge and case scheduling for its EIPIC/DS-LS programmes in Singapore. You will handle calls, documentation, and stakeholder communications while ensuring accurate records and timely submissions.

You will coordinate meetings, support means-testing and billing processes, and assist with staff onboarding and audit readiness, contributing to smooth programme