E‑Commerce Ops & Admin Specialist

ZHEN TANG PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

ZHEN TANG PTE. LTD. is seeking a hands-on E‑Commerce Operations & Admin Executive to manage daily administrative tasks and end‑to‑end e‑commerce operations across Shopee, Lazada, TikTok Shop, and Shopify.

The role requires strong organisation, multichannel order processing, and close collaboration with suppliers, freight forwarders, customer service, and the livestream team. You will maintain product listings, inventory records, and orders in the ERP/inventory system; coordinate shipments;

Qualifications

• Prior experience in e-commerce operations, administration, order processing, inventory management, or customer service preferred.
• Familiarity with Shopee, Lazada, TikTok Shop, Shopify or similar platforms advantageous.
• Experience using BigSeller or inventory management/ERP systems preferred.
• Good communication and coordination with suppliers, freight forwarders, and internal teams.
• Proficiency in Excel or Google Sheets; strong data entry and record-keeping skills.
• Good command of written and spoken English; Mandarin is a plus.

Responsibilities

• Create and maintain product listings, SKUs, and product information in the inventory system.
• Process sales orders, invoicing, and related transactions.
• Maintain accurate inventory records and track stock movements.
• Coordinate with warehouse for timely packing and dispatch.
• Manage orders across Shopee, Lazada, TikTok Shop, and Shopify.
• Coordinate with suppliers and freight forwarders for shipments.
• Support livestream operations and host coordination.
• Handle customer inquiries across platforms and channels.
• Perform general admin and operational duties as required.

Skills

E-commerce operations

Administration

Order processing

Inventory management

Customer service

Excel/Sheets

English

Mandarin (adv)

Multichannel platforms

Livestream coordination

Tools

BigSeller

ERP systems

Shopify

Inventory management systems

Job description

ZHEN TANG PTE. LTD. is seeking a hands-on E‑Commerce Operations & Admin Executive to manage daily administrative tasks and end‑to‑end e‑commerce operations across Shopee, Lazada, TikTok Shop, and Shopify.

The role requires strong organisation, multichannel order processing, and close collaboration with suppliers, freight forwarders, customer service, and the livestream team. You will maintain product listings, inventory records, and orders in the ERP/inventory system; coordinate shipments;