E-Commerce Operations & Growth Specialist

Lianbee-Jeco Pte Ltd; Singapore; On-site; SGD 38,000 - 60,000; Full time

Job summary

Lianbee-Jeco Pte Ltd is seeking an capable E-commerce Operations Associate to manage daily activities across Shopee, TikTok Shop and other online channels. You will monitor sales, ensure platform compliance, and coordinate product listings with a focus on timely fulfilment and excellent customer service.

Responsibilities include livestream and campaign support, performance reporting, and maintaining accurate inventory records while collaborating with Marketing and Supply Chain teams.

Qualifications

• Diploma or equivalent qualification in Business, Retail Management or E-Commerce is preferred.
• Experience in e-commerce operations or marketplace management is a plus.
• Familiarity with Shopee, TikTok Shop or other e-commerce platforms is advantageous.

Responsibilities

• Manage daily operations of assigned e-commerce platforms (Shopee, TikTok Shop and others).
• Monitor platform sales performance and support achievement of sales targets.
• Ensure smooth platform operations and compliance with marketplace policies and service standards.
• Coordinate product listings including descriptions, images, pricing and stock.
• Oversee orders and coordinate with Supply Chain for timely fulfilment and stock checks.
• Handle customer enquiries, complaints, returns and refunds professionally.
• Provide operational support for livestreams and campaign promotions, and assist with reporting.

Skills

Excel

Shopee

TikTok Shop

E-commerce platforms

Education

Diploma or equivalent in Business, Retail Management or E-Commerce

Job description

Lianbee-Jeco Pte Ltd is seeking an capable E-commerce Operations Associate to manage daily activities across Shopee, TikTok Shop and other online channels. You will monitor sales, ensure platform compliance, and coordinate product listings with a focus on timely fulfilment and excellent customer service.

Responsibilities include livestream and campaign support, performance reporting, and maintaining accurate inventory records while collaborating with Marketing and Supply Chain teams.