E-Commerce Executive

Nature's Farm Pte Ltd; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Nature's Farm Pte Ltd is seeking an E-commerce Executive to drive online growth across Lazada, Shopee, TikTok Shop and the official store. You will manage product listings, pricing, and imagery, and collaborate with Marketing to execute campaigns.

Responsibilities include order processing, inventory monitoring, reporting, and supporting sales forecasting while optimizing listings for visibility and conversions. A data-driven mindset and teamwork are essential for success.

Qualifications

• Diploma/degree in Marketing, Business, or related field.
• Proficiency in e-commerce platforms and analytics tools.
• Experience in Shopee, Lazada or brand.com essential.
• Experience in Meta Ads and eDMs highly preferred.
• Minimum of 3 years experience; willingness to host livestreams a plus.
• Strong organizational skills and attention to detail; data-driven decisions.
• Excellent communication and teamwork skills.

Responsibilities

• Oversee e-commerce calendars, product launches, and online presence.
• Manage product listings on Lazada, Shopee, TikTok Shop, and official store.
• Ensure accurate descriptions, images, pricing; optimize listings for search and engagement.
• Handle order processing, inventory monitoring, and logistics coordination.
• Generate reports on platform performance and campaign effectiveness.
• Support sales forecasting based on historical data and trends.
• Assist in planning and executing digital marketing campaigns, including email marketing.
• Collaborate with design to create assets and monitor campaign results.
• Respond to customer inquiries and reviews; address complaints promptly.
• Conduct market research and monitor competitor pricing for competitiveness.
• Assist in social media content creation.

Skills

E-commerce platforms

Google Analytics

Meta Ads

eDMs

Livestream hosting

Content planning

Data-driven decisions

Communication skills

Teamwork

Education

Diploma/Degree in Marketing or Business

Tools

Shopee

Lazada

Brand.com

Meta Ads

Job description

We are seeking a proactive E-commerce Executive to join our team.This role involves creating and executing e-commerce calendars, managing product launches and maintaining a consistent online presence.

Key Responsibilities:

E-commerce Platform Management

• Oversee product listings on e-commerce platforms (e.g., Lazada, Shopee, Tiktok Shop, Official online store).

• Ensure accurate and up-to-date product descriptions, images and pricing.

• Manage promotional campaigns and discounts in collaboration with the marketing team.

• Optimize listings for search visibility and user engagement.

Administrative Support

• Handle order processing, including coordination with logistics partners.

• Monitor inventory levels and ensure timely restocking.

• Assist in generating reports on platform performance and campaign effectiveness.

Sales Forecasting and Analysis

• Support sales forecasting efforts based on historical data, seasonal trends and market insights.

• Analyze sales performance and recommend actionable improvements.

• Collaborate with the finance team to align forecasts with budgeting.

Marketing Support

• Assist in planning and executing digital marketing campaigns, including email marketing and paid ads.

• Collaborate with design department to produce compelling artwork that would drive sales conversions.

• Monitor campaign performance and suggest optimizations.

Customer Support and Engagement

• Respond promptly to customer inquiries and reviews on e-commerce platforms.

• Address complaints and coordinate solutions to ensure customer satisfaction.

• Collect and analyze customer feedback to improve offerings and service.

Market Research and Competitor Analysis

• Conduct regular market research to identify emerging trends and opportunities.

• Monitor competitor strategies and pricing to maintain a competitive edge.

Email Marketing

• Work with design and content team to create high conversion email creatives.

• Schedule emails according to campaign calendar.

• Analysis of results and recommendations to improve sales conversion funnel.

Social Media

• Assist the marketing team in creating organic content for social media channels such as Facebook, Instagram and Tiktok.

Attractive team commissions: share in the team’s success with competitive, performance-based rewards.

Cross-department learning: work alongside other teams, broaden your skills, and see how the whole business runs.

Close-knit, family-style team : a friendly, supportive environment where people look out for each other.

Work-life balance : reasonable hours and respect for your time outside work.

Career growth : clear paths to progress, with opportunities to take on more responsibility as you grow

Requirements:

• Diploma/Degree in Marketing, Business, or a related field.

• Proficiency in e-commerce platforms and tools like Google Analytics, Meta Ads, or similar.

• Experience in Shopee/Lazada/brand.com is essential.

• Experience in meta ads and eDMs is highly preferred.

• Only candidates with a minimum of 3 years experience and above need apply.

• Willingness to host livestreams will be a huge advantage.

• Strong organizational skills and attention to detail.

• Analytical mindset with the ability to interpret data and make data-driven decisions.

• Excellent communication and teamwork skills.