Dyson Expert

Dyson Institute; Singapore; On-site; SGD 40,000 - 64,000; Full time

Job summary

Dyson Institute is seeking an energetic retail expert to represent a premier technology brand in our Singapore store. You will guide potential owners through product options, provide informed recommendations, and deliver exceptional customer service.

The role emphasizes consultative selling and achieving sales targets on the shop floor. The team values a proactive, independent contributor with excellent communication skills and a passion for technology and luxury brands.

Qualifications

• 4+ years of professional retail sales experience focused on client needs.
• Experience in technology and prestige luxury brands is an asset.
• Strong negotiation, communication, and interpersonal skills.

Responsibilities

• Deliver outstanding client and after-sale service to every visitor.
• Drive sales by demonstrating product knowledge and engagement.
• Lead and contribute to achieving sales and KPI goals.

Skills

Retail sales experience

Product knowledge

Negotiation skills

Communication skills

Independence

Job description

About Us

About Us Dyson technology works differently, it is engineered to solve real problems. The best way to understand it is to experience it. This is why we created Dyson Demo - a place that brings to life the science and engineering at the heart of our machines. At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role

Are you dynamic, passionate and eager to represent an International Technology Brand? We are looking to grow our Expert Team and would love to hear from you! Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for! Join our exciting team to learn more about how you can contribute to a winning team!

Our mission

• Deliver outstanding client and after-sale service to every visitor, ensuring customer satisfaction at every step
• Drive sales by demonstrating superior product knowledge, engagement, and an entrepreneurial mindset on the sales floor
• Take the lead in achieving and exceeding both individual and team sales and KPI goals
• Model a transparent and authentic approach with customers, focusing on building strong relationships that lead to repeat business
• Communicate openly and professionally with clients and colleagues to optimize store performance
• Maintain a proactive presence on the floor to identify and capitalize on shopper needs, ensuring that each interaction leads to a tailored product recommendation
• Support operational routines as needed, including merchandising, store upkeep, and adherence to all company policies and operational procedures
• Guide and support new and junior team members by sharing effective selling strategies, upselling techniques, and actionable tips to drive business
• Reinforce Dyson’s values and culture through strong work ethic and consistent results

About You

• 4+ years’ professional Retail Sales experience, providing high-quality service focused on client needs.
• Experience in technology and prestige luxury brands an asset
• Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas
• Strong team spirit to achieve common goals – build strong relationships within Dyson as well as with our third-party retail partners
• Self-motivated, able to work independently and understands when to seek guidance
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent communication and interpersonal skills
• Strong negotiation skills combined with an adaptable approach to selling
• Comfortable in working retail hours (including weekends, holidays)

Dyson is an equal opportunity employer.

We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

At Dyson we are focused on solving the problems that others have ignored; solving them first using our technology and ingenuity. In order to achieve this we need to pioneer technologies that are different and authentic. This is the core of what we do and who we are. We must strive to create the future, every single day by developing new things, different things, things that go against the grain with a diverse and global team of ingenious minds.

Dyson employs 14,000 people and is present in more than 80 countries. And while we are growing fast we want Dyson to remain a start-up in spirit with the freedom of experimentation and learning, constantly reinventing our products as well as reinventing how we work, how we sell and how we support our owners.

At the same time we are working through the James Dyson Foundation, James Dyson Award and Dyson Institute to inspire future engineers and pioneering a new approach to engineering education.

Underlining everything we do in this diverse environment is the need to always show respect, supporting each other as one team to overcome whatever challenges we encounter.

We drive empowerment, development and equality in an inclusive environment for our people around the world.

The future doesn’t just happen, we look to make it happen, to achieve leaps through pioneering new ideas.