Dynamic Visitor Experience Host – Attractions

605 Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Marina Bay Sands is seeking guest services staff to deliver outstanding visitor experiences across its Attractions. You will engage guests, answer enquiries, promote offerings, and support daily operations with a professional, energetic presence.

The role emphasizes teamwork, exceptional communication, and adherence to SOPs/SQRs to ensure smooth, safe experiences for visitors in a fast-paced environment.

Qualifications

• Secondary education preferred.
• Minimum 1 year of experience in hospitality and tourism is advantageous.
• Excellent guest relations and communication skills.
• Motivated with high energy in a dynamic, fast-paced environment.
• Well-groomed and professional disposition.

Responsibilities

• Provide excellent Visitor Experience and ensure smooth daily operations at MBS Attractions.
• Engage visitors in a positive and professional manner while promoting the attractions.
• Assist visitors with enquiries and direct them to the appropriate source of information.
• Provide guidance to casual staff in visitor engagement and operations.
• Ensure artifacts at the museum are safeguarded and uphold SOPs and SQRs.
• Maintain high cleanliness standards at workstations and present a professional appearance.
• Handle attraction bookings, ticket sales and events.

Skills

Guest relations

Communication

Team player

Professional appearance

Public speaking

English proficiency

Education

Secondary education

Job description

Marina Bay Sands is seeking guest services staff to deliver outstanding visitor experiences across its Attractions. You will engage guests, answer enquiries, promote offerings, and support daily operations with a professional, energetic presence.

The role emphasizes teamwork, exceptional communication, and adherence to SOPs/SQRs to ensure smooth, safe experiences for visitors in a fast-paced environment.