Director, Product Strategy

sggovterp; Singapore; On-site; SGD 200,000 - 320,000; Full time

Job summary

sggovterp in Singapore invites an experienced Director, Product Strategy to lead the Product Strategy Office within the Engineering Programme Office. You will shape the product vision, portfolio strategy and governance across multiple digital government products to deliver public value.

Collaborate with product managers, engineering, design and stakeholders to align initiatives with national digital outcomes, build capabilities, and foster customer-centric, data-driven decision making.

Qualifications

• Degree and above in IT and related areas.
• Minimally 10-15 years of relevant experience in product management or equivalent.
• Experience leading large-scale technology or digital transformation programmes.
• Proven ability to lead multidisciplinary, high-performing teams.
• Experience managing commercial relationships and vendor performance.
• Public service experience in Singapore or similar context.

Responsibilities

• Define and drive long-term product strategy for Government Digital Products.
• Develop portfolio strategies maximizing citizen value and business impact.
• Translate priorities into clear product roadmaps and investments.
• Oversee health and alignment of the Government Digital Products portfolio.
• Establish governance, discovery, prioritisation, and roadmap planning.
• Collaborate with Engineering, Design, Programme Management and business leaders.
• Coach product managers and foster a culture of experimentation.

Skills

Product leadership

Stakeholder management

Cross-functional leadership

Strategic thinking

Change management

Education

Degree in IT or related fields

Job description

What the role is

The Director, Product Strategy leads the Product Strategy Office (PSO) within the Engineering Programme Office (EPO), providing strategic leadership for the Government Digital Products (GDP) portfolios.

The role is responsible for shaping product vision, portfolio strategy, product governance and product management excellence across multiple digital products. Working closely with Product Managers, Engineering, Design, Delivery and business stakeholders, the Director ensures products are aligned to organisational priorities, citizen and business needs, and deliver measurable public value.

As the enterprise leader for product management, the Director establishes product operating principles, drives product capability development, and enables consistent, outcome-driven product practices across the organisation.

The role contributes towards achieving GovTech's strategic objectives by:

• Realising citizen- and business-centric digital services for a Smart Nation together with agencies, strategic partners and citizens.
• Being the trusted leader in digital product innovation and applied technology within the Singapore Government.
• Strengthening product governance, prioritisation and decision-making across the digital portfolio.
• Building multidisciplinary product capabilities that enable organisational transformation.
• Fostering a culture of customer-centricity, experimentation, continuous learning and innovation.

What you will be working on

Product Strategy & Vision

• Define and drive the long‑term product strategy for Government Digital Products, aligned with organisational priorities and national digital outcomes.
• Develop product portfolio strategies that maximise citizen value, business impact and strategic outcomes.
• Translate organisational priorities into clear product roadmaps and investment priorities.
• Identify emerging trends, technologies and user needs to shape future product direction.

Product Portfolio Management

• Oversee the health, performance and strategic alignment of the Government Digital Products portfolio.
• Establish portfolio prioritisation frameworks, investment principles and product lifecycle governance.
• Balance strategic investments across new products, product enhancements and technical modernisation.
• Guide strategic product decisions using customer insights, product analytics and business outcomes.

Product Governance & Operating Model

• Define enterprise product management standards, frameworks and governance.
• Establish consistent approaches for product discovery, prioritisation, roadmap planning and outcome measurement.
• Drive adoption of product operating principles across product teams.
• Ensure product investments remain aligned with organisational strategy and measurable outcomes.

Customer & Market Insights

• Champion user‑centred design and evidence‑based product management.
• Promote the use of customer research, behavioural insights, service data and experimentation to inform product decisions.
• Ensure product strategies address evolving citizen, business and agency needs.

Cross‑functional Leadership

• Partner closely with Engineering, Design, Programme Management, Architecture and business leaders to align product strategy with technical delivery.
• Facilitate strategic decision‑making across product, engineering and delivery functions.
• Build alignment across stakeholders on product direction, priorities and trade‑offs.

Product Management Excellence

• Develop product management capability across the organisation.
• Establish communities of practice, playbooks, standards and career development pathways for Product Managers.
• Coach senior Product Managers on product strategy, customer discovery, prioritisation and outcome‑based product management.
• Foster a culture of experimentation, continuous improvement and product innovation.

Product Performance & Outcomes

• Define product success measures and portfolio‑level performance indicators.
• Establish mechanisms to monitor product adoption, customer satisfaction, value realisation and strategic impact.
• Drive continuous portfolio reviews to ensure resources remain focused on the highest‑value opportunities.

What we are looking for

Qualifications and experience

• Degree and above in IT and related areas
• Minimally 10-15 years of relevant experience in product management or equivalent domain, with a proven track record of leading large‑scale technology, digital or business transformation programmes.
• Demonstrated experience delivering programmes involving multiple stakeholders, cross‑functional teams and external partners in complex environments.
• Proven experience leading and developing multidisciplinary, high‑performing teams.
• Experience driving organisational change and transformation initiatives.
• Experience managing commercial relationships, vendor performance and contract negotiations.
• Experience working within the Singapore Public Service or similarly