Director of Operations, SEAA (Frasers Hospitality)

Frasers Property Limited; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Frasers Property Limited is seeking an experienced professional to support pre-opening projects across SEAA, including budget planning, market research, and staff training. You will analyse past financials, develop projections, and identify cost optimisations while upholding quality and safety standards.

The role involves driving F&B planning with regional trends analysis, proposing concepts, and maintaining compliant manuals and systems.

Responsibilities

• Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties’ performances. Identify and execute cost optimization opportunities while safeguarding product and service quality
• Champions the adoption of innovation technologies and systems to optimize performance and guest experience
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties
• Build and maintain a portfolio of vendor and consultant partnerships for the region
• Provide strategic guidance to regional GM and F&B leaders
• Ensure all F&B manuals, policies and systems are current and relevant
• Travel to properties to provide operational support when necessary

Job description

• Assist to lead pre-opening projects, including budget preparation, market research, operational training programs and stakeholder management to ensure successful launch of new projects
• Gather and analyse past financial performances and market statistics, to create project financial projections and analysis of properties’ performances. Identify and execute cost optimization opportunities while safeguarding product and service quality
• Champions the adoption of innovation technologies and systems to optimize performance and guest experience
• Provide leadership in F&B planning through analysis of regional trends, consumer behaviours and competitor activities to put forth concept proposals and business plans to maintain market relevance
• Conduct audit to ensure compliance with safety, brand, and operational standards to drive regional best practice sharing and continuous operational improvement
• Assist to coordinate sustainability reporting, highlighting actions and progress development of SEAA properties
• Build and maintain a portfolio of vendor and consultant partnerships for the region
• Provide strategic guidance to regional GM and F&B leaders
• Ensure all F&B manuals, policies and systems are current and relevant
• Travel to properties to provide operational support when necessary