Director of Design Strategy & Consulting

charterhouse pte. ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Charterhouse Pte. Ltd. is seeking a Design Strategy & Business Development Consultant who sits at the intersection of design, strategy and client impact.

This role blends design thinking with management consulting to help clients understand challenges and shape solutions that deliver tangible business value. You will partner with business development to craft winning proposals, engage with clients to translate their needs into design opportunities, and lead workshops that drive discovery and

Qualifications

• Strong grounding in design thinking or service design methodologies.
• Ability to structure a client problem and outline a clear approach.
• Experience contributing to proposals, pitches or business development.
• Strong storytelling to turn complex ideas into compelling narratives.
• Comfort working with senior stakeholders and cross-functional teams.

Responsibilities

• Partner with business development to develop winning proposals and client narratives.
• Engage directly with clients to translate business challenges into design opportunities.
• Lead or support discovery workshops and client conversations.
• Apply design thinking to develop experience maps and actionable strategies.
• Conduct customer, market and trend research to strengthen propositions.
• Collaborate with consultants, strategists, designers, AI and technology teams to turn ideas into value.
• Scope engagements, define approaches and articulate business value of design.
• Contribute to business development and sales activities by shaping propositions and supporting pitches.

Skills

Design thinking

Service design

Storytelling

Client engagement

Tools

Proposal development

Job description

Are you a designer who thinks like a consultant? Someone who enjoys solving complex client problems, shaping strategy, and turning ideas into compelling solutions - while also having the commercial instinct to help win new business?

We’re looking for a Design Strategy & Business Development Consultant to join our growing team.

This is not a traditional design role. You’ll sit at the intersection of management consulting, design strategy, innovation, and business development - working with clients to understand their challenges, identify opportunities, and shape solutions that create tangible business value.

Responsibilities:

• Partner with business development teams to develop winning proposals, pitch decks, case studies and client narratives
• Engage directly with clients to understand their business challenges and translate them into design and innovation opportunities
• Lead or support discovery workshops, co-creation sessions and client conversations
• Apply design thinking, service design and research methodologies to develop experience maps, service blueprints and actionable strategies
• Conduct customer, market and trend research to uncover insights and strengthen our propositions
• Work closely with consultants, strategists, designers, AI and technology teams to take ideas from vision to value
• Help scope engagements, define approaches and articulate the business value of design
• Contribute to business development and sales activities - identifying opportunities, shaping propositions and supporting pitches

Who are we looking for?

You could come from design, management consulting, service design, innovation, research, or a related field.

More importantly, you are someone who:

• Has a strong grounding in design thinking, service design or design methodologies
• Can quickly understand a client's business problem and structure it into a clear approach
• Is comfortable moving between research, strategy, design and commercial conversations
• Has experience contributing to proposals, pitches, sales or business development
• Is a strong storyteller who can turn complex ideas into compelling presentations and narratives
• Can translate customer insights into practical, commercially relevant solutions
• Is confident working with senior stakeholders and building trusted client relationships
• Thrives in fast-moving environments where priorities can evolve
• Enjoys working collaboratively across consulting, design, technology and business development teams

EA License no: 16S8066 | Reg no.: R1107874

Only successful candidates will be notified.