Director of AI Strategy & GenAI Solutions

FWD Insurance; Singapore; Hybrid; SGD 180,000 - 260,000; Full time

Job summary

FWD Group seeks a senior data science leader to shape enterprise-wide AI strategy and roadmap, driving adoption of Smart Insurance, Auto ML, and advanced analytics for growth and customer experience. You will build and mentor a high-performance Data Science & GenAI team, and partner with country teams to scale capabilities.

The role focuses on leveraging AI, ML, NLP, and knowledge graphs to deliver actionable insights and product innovations across markets, with a strong emphasis on leadership,

Qualifications

• Bachelor's or higher in Computer Science, Statistics, MBA, or equivalent trade-off in related professional work experience
• 10 years strong experiences with Customer Analytics, Machine Learning, Data Mining, and BI program development
• 5 years team management experience
• Familiar with LLM, AI/GenAI, Agentic AI techniques
• Familiar SAS, SPSS, R, Python, Spark, pylearn2, SQL
• Familiar with Vibe coding by using Claude Code, Github Copilot or Databricks Genie
• Actively seeks new AI/ML/data management technology options and approaches
• Strong people management skills
• Excellent communication skills and ability to work closely with business leaders to align with strategic goals

Responsibilities

• Provide thought leadership and contribute to developing and executing detail data science and AI strategy and roadmap
• Build high performance team
• Deliver actionable insights through machine learning and AI/GenAI
• Collaborate with stakeholders to define and develop new Product/Tool/Process innovation by using AI, Machine Learning, GenAI & AI Agents
• Challenge the way we do business through application of advanced analytics and data science including predictive modelling, ML, NLP, deep learning, pattern recognition, expert systems and AI

Skills

Customer Analytics

Machine Learning

Data Mining

Business Intelligence

Team Management

Communication Skills

GenAI / AI Agents

AI Strategy

Education

Bachelor's or higher in Computer Science, Statistics, MBA, or equivalent

Tools

SAS

SPSS

R

Python

Spark

SQL

Claude Code / GitHub Copilot / Databricks Genie

Job description

FWD Group seeks a senior data science leader to shape enterprise-wide AI strategy and roadmap, driving adoption of Smart Insurance, Auto ML, and advanced analytics for growth and customer experience. You will build and mentor a high-performance Data Science & GenAI team, and partner with country teams to scale capabilities.

The role focuses on leveraging AI, ML, NLP, and knowledge graphs to deliver actionable insights and product innovations across markets, with a strong emphasis on leadership,