Director, Fraud & Decisioning Solutions – Regional Product Management

Mastercard Inc.; Singapore; On-site; SGD 250,000 - 380,000; Full time

Job summary

Mastercard is seeking a Director, Fraud & Decisioning Solutions – Regional Product Management for Asia Pacific. You will own product management for fraud, risk analytics and decisioning, driving market strategy and regional execution across financial institutions, e-commerce platforms, and partners.

You will lead a cross-functional team, align with global product leaders, and influence executive stakeholders to scale solutions across Asia Pacific.

Qualifications

• 15+ years of experience leading teams and cross-functional groups.
• Ability to engage senior stakeholders across banks, e-commerce, governments and ecosystem partners.
• Strong communication, strategic thinking and problem-solving skills.

Responsibilities

• Lead Asia Pacific go-to-market strategy for Fraud & Decisioning Solutions.
• Own the regional product team and collaborate with Global SSO Product Owners.
• Develop new use cases and partner with global product teams to drive propositions.
• Build coalitions with Mastercard regional sales teams and internal stakeholders.
• Demonstrate thought leadership and manage executive communications.

Skills

Fraud analytics

Executive leadership

Go-To-Market

Stakeholder management

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Director, Fraud & Decisioning Solutions – Regional Product Management

Title And Summary

Director, Fraud & Decisioning Solutions – Regional Product Management
Director, Fraud & Decisioning Solutions – Regional (AP) Product Management – Security Solutions Organization, Services
The Security Solutions organization leads product management and innovation across Mastercard solutions that address evolving risk, security, and trust needs.
Within Security Solutions, Fraud & Decisioning Solutions develops payment data-powered solutions to detect and prevent fraud, rules services, and fraud standards and analytics.

Job Description Summary

Director, Product Management Security Solutions Organization (SSO) - will be responsible for Mastercard’s safety and security related product management efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The products are primarily focused on authorization, fraud prevention, risk mitigation, fraud standards and analytics across all payment channels as well as all stakeholders, issuers, acquirers, merchants, processors and consumers.

Overview

The Director, SSO Solutions will have ownership to drive product success across a portfolio of Fraud and Decision Products as part of the Regional Asia Pacific SSO team. He / She will lead the regional product team, and work closely with the markets product leads and Global SSO Product owners to determine market needs and roll out these products and solutions. The position will be responsible for the ongoing management and enhancements of these products, engage with internal and external stakeholders in their marketing and distribution successes across Asia Pacific.

This role develops and executes the Asia Pacific strategy for Mastercard’s Fraud & Decisioning solutions, spanning implementation, commercialization, partnerships, and adoption across financial institutions, e-commerce platforms, digital players, and priority segments.

The role owns performance tracking, budget forecasting, external narratives, communications, and stakeholder engagement to scale Mastercard’s offerings across Asia Pacific. It includes leading subject matter experts and mobilizing product, customer success, delivery, and business development teams to meet financial objectives and drive market impact.

The role collaborates closely with global, regional, product, technology, data science, franchise, sales, and customer-facing teams to align requirements, market feedback, solution development, and go-to-market execution.

The Role

• Thought Leadership and Advocacy
• Position Mastercard as a trusted advisor across Asia Pacific on fraud, risk and fraud analytics.
• Represent Mastercard in regional forums, industry events, and dialogues to advance adoption of Fraud & Decisioning solutions.
• Lead executive narratives, internal and external communications, industry engagement, partnerships, and senior leader engagements.
• Owning Go-To-Market Strategy for Fraud & Decisioning Solutions
• Develop And Execute The Asia Pacific Go-to-market Strategy, including
• Prioritize markets, customer segments, and deployment opportunities.
• Assess local regulatory, policy, data, technology, and operational requirements.
• Strengthen understanding of offerings, features, commercialization needs for Fraud & Decisioning solutions.
• Policy / Standards / Regulation Enablement: Advocate for policies, standards, and regulations that support solution deployment and adoption.
• Buying Centre Engagement: Identify and engage relevant buying centres, decision makers, and influencers across Asia Pacific to support go-to-market and deployment plans.
• New Opportunity Qualification: Guide qualification of new sales opportunities and educate internal and external stakeholders on how Fraud & Decisioning solutions work and can be deployed.
• New Use Case Development: Identify new customer use cases and partner with global product teams to develop propositions that resonate with Asia Pacific customers.
• Partnership Building
• Build coalitions that foster innovation, shared best practices, and scalable ecosystem responses to fraud and scams across markets.
• Maintain strong partnerships with Mastercard regional sales teams, divisional product teams, and other internal verticals
• Collaborate broadly with internal stakeholders to surface and scale success, including case studies, repeatable narratives, and responses to consultation papers relevant to fraud, rules and analytics.
• Demonstrate thought leadership, product and technology development expertise, and strong project management skills to integrate technology into new product and service solutions.
• Generate ideas, validate concepts, and shape product designs for new services and product enhancements.

All About You

Experienced leader with 15+ years of experience leading teams, setting direction, demonstrating humility and decisiveness, and building strong cross-functional and executive relationships.

Strong interpersonal and leadership skills, with the ability to build credibility, influence stakeholders, and empower high-performing teams through trust, autonomy, accountability, and innovation.

Ability to navigate technical complexity across payments, multi-rail, fraud and decisioning solutions, and shape solutions for emerging risks.

Proven ability to engage & influence senior stakeholders across banks, e-commerce, governments, and ecosystem partners to drive regional initiatives.

Cross-functional leadership experience managing multiple complex projects concurrently and delivering high-quality outcomes under tight timelines.

Knowledge and experience in payments, cybersecurity, identity, fraud, authentication products, and the broader payment ecosystem.

Ability to embrace complexity while articulating clear, simple, and actionable priorities.

Strong executive communication skills, cross-functional / multi stakeholder management skills, strategic thinking, problem solving & analytical skills

Excellent analytical and problem-solving skills with an ability to identify key issues, structure analysis and synthesize large amounts of data, and provide recommendations effectively

Strong interpersonal and leadership skills to influence and build credibility; team oriented, collaborative, diplomatic, and flexible

Personal presence and ability to clearly communicate compelling messages to senior management, business partners and customers

Advanced degree helpful

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.