Director, Fraud & Decisioning Solutions Regional Product Management

Mastercard; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Mastercard in Singapore is seeking a Director, Fraud & Decisioning Solutions – Regional Product Management to lead a portfolio of risk and fraud products across Asia Pacific. You will own product strategy, partner with markets and Global SSO, and drive adoption of advanced analytics, rules services, and standards that safeguard payments while preserving user experiences.

You will collaborate with product, technology, data science, sales and customer-facing teams to align requirements, prioritize

Qualifications

• Lead regional product team across APAC in Fraud & Decisioning solutions
• Develop and execute Asia Pacific go-to-market strategy
• Engage with stakeholders across financial institutions, e-commerce platforms, and digital players

Responsibilities

• Thought Leadership and Advocacy: position Mastercard as trusted advisor on fraud, risk and analytics.
• Represent Mastercard regionally at forums, industry events, and dialogues to advance adoption of Fraud & Decisioning solutions.
• Own Go-To-Market Strategy for Fraud & Decisioning Solutions in Asia Pacific.
• Develop And Execute The Asia Pacific Go-to-market Strategy, including prioritizing markets, segments, and deployment opportunities.
• Collaborate with global and regional teams to align requirements and go-to-market execution.

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Fraud & Decisioning Solutions - Regional Product Management

Director, Fraud & Decisioning Solutions - Regional (AP) Product Management - Security Solutions Organization, Services

The Security Solutions organization leads product management and innovation across Mastercard solutions that address evolving risk, security, and trust needs.

Within Security Solutions, Fraud & Decisioning Solutions develops payment data-powered solutions to detect and prevent fraud, rules services, and fraud standards and analytics.

Job Description Summary

Director, Product Management Security Solutions Organization (SSO) - will be responsible for Mastercard's safety and security related product management efforts to protect the integrity of the electronic payment system as well as ensure payments are convenient yet secure. The products are primarily focused on authorization, fraud prevention, risk mitigation, fraud standards and analytics across all payment channels as well as all stakeholders, issuers, acquirers, merchants, processors and consumers.

Overview

The Director, SSO Solutions will have ownership to drive product success across a portfolio of Fraud and Decision Products as part of the Regional Asia Pacific SSO team. He / She will lead the regional product team, and work closely with the markets product leads and Global SSO Product owners to determine market needs and roll out these products and solutions. The position will be responsible for the ongoing management and enhancements of these products, engage with internal and external stakeholders in their marketing and distribution successes across Asia Pacific.

This role develops and executes the Asia Pacific strategy for Mastercard's Fraud & Decisioning solutions, spanning implementation, commercialization, partnerships, and adoption across financial institutions, e-commerce platforms, digital players, and priority segments.

The role owns performance tracking, budget forecasting, external narratives, communications, and stakeholder engagement to scale Mastercard's offerings across Asia Pacific. It includes leading subject matter experts and mobilizing product, customer success, delivery, and business development teams to meet financial objectives and drive market impact.

The role collaborates closely with global, regional, product, technology, data science, franchise, sales, and customer-facing teams to align requirements, market feedback, solution development, and go-to-market execution.

The Role

• Thought Leadership and Advocacy
• Position Mastercard as a trusted advisor across Asia Pacific on fraud, risk and fraud analytics.
• Represent Mastercard in regional forums, industry events, and dialogues to advance adoption of Fraud & Decisioning solutions.
• Lead executive narratives, internal and external communications, industry engagement, partnerships, and senior leader engagements.
• Owning Go-To-Market Strategy for Fraud & Decisioning Solutions
• Develop And Execute The Asia Pacific Go-to-market Strategy, including
  • Prioritize markets, customer segments, and deployment opportunities.
  • Assess local regulatory, policy, data, technology, and operational requirements.
  • Strengthen understanding of offerings, features, commercialization needs for Fraud & Decisioning solutions.
  • Policy / Standards / Regulation Enablement: Advocate for policies, standards, and regulations that support solution deployment and adoption.
  • Buying Centre Engagement: Identify and engage relevant buying centres, decision makers, and influencers across Asia Pacific to support go-to-market and deployment plans.
  • New Opportunity Qualification: Guide qualification of new sales opportunities and educate internal and external stakeholders on how Fraud & Decisioning solutions work and can be deployed.
  • New Use Case Development: Identify new customer use cases and partner with global product teams to develop propositions that resonate with Asia Pacific customers.
• Partnership Building
• Build coalitions that foster innovation, shared best practices, and scalable ecosystem responses to fraud and scams across markets.
• Maintain strong partnerships with Mastercard regional sales teams, divisional product teams, and other internal verticals
• Collaborate broadly with internal stakeholders to surface and scale success, including case studies, repeatable narratives, and responses to consultation papers relevant to fraud, rules and analytics.
• Demonstrate thought le