Director/Deputy Director (Strata Management)

Knight Frank Property & Facilities Management Pte. Ltd.; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Knight Frank Property & Facilities Management in Singapore is seeking a Director/Deputy Director (Strata Management) to lead a diverse portfolio and drive operational excellence. You will work with on-site managers, clients, and stakeholders to deliver exceptional service while guiding growth initiatives.

You will oversee a multi-disciplinary team, chair AGMs, and ensure high performance across properties while maintaining strong client relationships and regulatory compliance.

Qualifications

• 10+ years in property management
• 5+ years leading teams
• Diploma or higher in Engineering (Mech/Elec) or Real Estate/Facility Management
• Knowledge of local codes and BMSMA

Responsibilities

• Manage a portfolio of properties with focus on operations and performance.
• Lead HQ and on-site teams to improve efficiency.
• Build and maintain strong client relationships and stakeholder engagement.
• Drive growth through new opportunities and tenders.
• Chair AGMs and oversee their smooth execution.
• Strategically allocate resources to meet changing business demands.

Skills

Leadership

Strategic thinking

Communication

Project management

Client relations

Stakeholder engagement

Education

Engineering

Real Estate/Facility Management

Related discipline

Job description

About The Role

Are you ready to take on a leadership role where you can combine business development with operational excellence? As a Director/Deputy Director (Strata Management) at Knight Frank Property & Facilities Management, you'll be responsible for managing a diverse portfolio of properties, leading a team, and driving operational efficiency. You'll work closely with on-site managers, stakeholders, and clients to ensure smooth operations while growing our portfolio through business development initiatives. This role offers the perfect blend of strategic oversight and hands on leadership.

What You Will Be Doing

• Manage a portfolio of properties, including but not limited to residential and mixed-development projects, focusing on smooth operations and high performance.
• Build strong client relationships, stay attuned to their evolving needs, and deliver exceptional service to ensure satisfaction and retention.
• Drive business development and growth strategies by identifying new opportunities, tendering for projects, expanding the portfolio, and exploring new ventures to contribute to the company’s long-term success.
• Lead and guide both the headquarter support team and on-site managers to enhance operational efficiency across properties.
• Chair Annual General Meetings (AGMs), and oversee their smooth execution.
• Strategically allocate manpower and resources to adapt to changing business demands and maintain high performance across all teams.

We’re Looking For Someone Who’s

• Experienced, with at least 10 years in property management and 5 years leading teams, capable of managing both people and operations efficiently.
• Knowledgeable about local codes of practice, the Building Maintenance and Strata Management Act (BMSMA), and relevant laws.
• A strategic thinker with a problem-solving mindset, skilled at identifying growth opportunities and navigating challenges.
• A strong communicator with excellent presentation skills, able to gain stakeholder buy-in and effectively convey ideas.
• Proactive, organized, and able to lead multi-disciplinary projects while maintaining strong relationships with clients and stakeholders.
• Qualified with a diploma or higher in Engineering (Mechanical/Electrical), Real Estate/Facility Management, or a related discipline.