Director, Casino Cashiering

RESORTS WORLD AT SENTOSA PTE. LTD.; Singapore; On-site; SGD 120,000 - 170,000; Full time

Job summary

RESORTS WORLD AT SENTOSA PTE. LTD. is seeking a senior leader to head Casino Cashiering operations in Singapore. You will drive secure cash handling, maintain strict controls, and ensure compliance with gaming regulations and corporate policies.

You will build and lead high-performing teams, collaborate with Operations, Finance, Compliance, Security, and regulators, and continuously improve processes to sustain top service standards in a fast-paced resort setting.

Qualifications

• Degree in Business, Accounting, Finance, or related discipline.
• Leadership experience in casino operations or related field.
• Strong knowledge of cash management, internal controls, risk management, and compliance.
• Experience in an integrated resort, gaming, or hospitality environment.
• Familiarity with gaming regulations and AML requirements.
• Ability to lead cross-functional teams with strong communication.

Responsibilities

• Lead and oversee all Casino Cashiering operations, ensuring efficient, secure, and compliant service delivery.
• Establish and enhance internal controls, security measures, and risk management practices.
• Ensure compliance with gaming regulations, regulatory requirements, and policies.
• Drive process improvements and operational efficiencies to boost performance.
• Partner with internal and external stakeholders across departments and regulators.
• Lead, develop, and inspire high-performing teams with a culture of accountability.

Skills

Leadership

Cash management

Regulatory compliance

Cross-functional collaboration

Analytical thinking

Communication skills

Education

Bachelor's degree in Business/Accounting/Finance

Job description

Key Responsibilities

• Lead and oversee all Casino Cashiering operations, ensuring efficient, secure, and compliant service delivery.
• Establish and enhance internal controls, security measures, and risk management practices to prevent fraud and financial malpractice.
• Ensure compliance with all gaming regulations, regulatory requirements, and corporate policies.
• Drive process improvements and operational efficiencies to enhance performance and service standards.
• Partner with internal and external stakeholders, including Operations, Finance, Compliance, Security, Audit, and regulatory authorities.
• Lead, develop, and inspire high-performing teams while fostering a culture of accountability, service excellence, and continuous improvement.

Requirements

• Degree in Business, Accounting, Finance, or a related discipline.
• Extensive leadership experience in casino operations, casino cashiering, gaming finance, or a related field.
• Strong knowledge of cash management, internal controls, risk management, and regulatory compliance within a highly regulated environment (e.g. casino, banking, financial services).
• Experience in an integrated resort, gaming, casino, or hospitality environment.
• Familiarity with gaming regulations, and AML requirements.
• Proven ability to lead and influence cross-functional teams and stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Resilient, adaptable, and able to thrive in a fast-paced operational environment.
• Willingness to work on shifts, including weekends and public holidays, as required by operational needs.