Director, Business Development

TVS Supply Chain Solutions – Global Forwarding Solutions; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

TVS Supply Chain Solutions – Global Forwarding Solutions in Singapore seeks an experienced sales professional to drive business development across airfreight, ocean freight and contract logistics within the GFS network, with a strong emphasis on Asia. You will build and manage a robust pipeline, develop differentiators with internal teams, and convert opportunities into actionable plans with customers.

You will collaborate with internal stakeholders, maintain pricing strategies, and coordinate

Qualifications

• 8 to 12 years in sales in logistics or freight forwarding is preferred.
• Proven regional business development and strategic account management experience.
• Strong market knowledge in freight forwarding and supply chain solutions.
• Experience in a multi-national/cultural environment.
• Strong organizational, business writing and negotiation skills.
• Proven ability to multi-task and drive profitable revenue from multiple accounts.
• Strong leadership and motivation skills.
• Ability to communicate and interact effectively across levels with internal stakeholders.

Responsibilities

• Responsible for business development of airfreight, ocean freight and contract logistics within the GFS network, with a focus on Asia.
• Develop and implement a sales development strategy to meet or exceed targets.
• Identify and jointly develop differentiators to increase new customer acquisitions and retentions.
• Identify and win new customer opportunities by developing a strong pipeline and executing plans.
• Establish and manage a network of customer contacts to build relationships and trust at various levels.
• Drive strategies to establish value-creating partnerships with customers.
• Transform discussions into actionable future plans with customers.
• Maintain optimal sales volume, product mix, and selling price by monitoring market trends.
• Optimize GP and adjust selling prices by monitoring costs, competition and demand.
• Coordinate with relevant departments to meet customers' requirements.
• Write SOPs for secured customers and align with operations to ensure understanding.
• Facilitate resolution of service issues with customers as appropriate.
• Update all sales activities in Salesforce for monthly reporting.

Skills

Business development

Strategic account management

Negotiation

Relationship building

Sales process

Cross-functional collaboration

Leadership

Communication

Market knowledge

Organizational skills

Job description

Responsibilities

• Responsible for business development of airfreight, ocean freight and contract logistic within the GFS network of countries, with a particular focus on Asia
• Develop and implement sales development strategy considering the company's capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specializations and solutions, etc.
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between the company and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimize GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the management

Requirements

• 8 to 12 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in regional business development and strategic account management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specializations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders