Digital Workplace Specialist | Microsoft 365 Administrator

Randstad Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Randstad Singapore is seeking an experienced IT Engineer to join their MNC team in Singapore. You will manage end-to-end IT service operations, provide Level 2 support for M365 issues, and administer desktop tools including endpoint security and remote management.

The role requires strong M365/O365 expertise, Azure AD, Intune and SharePoint Online, with exposure to Defender. You will thrive in a team-based environment with strong IT investment and job stability.

Qualifications

• 4+ years of experience in M365/O365.
• Strong hands-on experience with Azure AD, Intune, and SharePoint Online.
• Experience in end-to-end IT service operations and Level 2 support.
• Familiarity with endpoint security and Defender is a plus.

Responsibilities

• Manage end-to-end IT service operations by identifying, logging, and resolving incidents to minimize downtime.
• Provide Level 2 technical support for onsite users, diagnosing and troubleshooting M365-related issues.
• Administer global desktop tools including endpoint security, remote management, email security, and mobile device provisioning.

Skills

Incident management

2nd line support

M365 / O365

Azure AD

Intune

SharePoint Online

Defender

ITIL

Ticketing systems

Service Desk

Tools

Azure AD

Intune

SharePoint Online

Microsoft Defender

Autopilot

Microsoft 365

Office 365 Administration

BMC Remedy

Ticketing systems

ITIL

Job description

• Permanent role with MNC with high job stability
• Team based environment with high investment in IT

About the company

Our client is an established MNC with over 30 years of experience who is a market leader within their industry. As part of their plan to invest in technology, they are now hiring an experienced IT Engineer to join their team.

About the job

• Manage end-to-end IT service operations by identifying, logging, and resolving technical incidents to minimize business downtime.
• Provide Level 2 technical support for onsite users, diagnosing and troubleshooting issues relating to M365
• Administer global desktop tools including endpoint security, remote management, email security, and mobile device provisioning.

Skills and experience required

As a successful applicant, you will have at least 4 years of experience in M365 / O365. Proven track record in Microsoft Entra ID (Azure AD). Microsoft Intune, Sharepoint online is required for this role.

Exposure to Microsoft Defender will be of added advantage.

Whats on offer

This is an excellent opportunity to join an established company with heavy investments in IT.

Desired Skills and Experience

m365, Office 365, Office 365 Administration, Microsoft 365, Microsoft Entra ID, Autopilot, Microsoft Azure, it support, service desk support , helpdesk, help desk, system administration, Service desk, help desk support, ticketing systems, bmc remedy ticketing system, ITIL, 2nd line IT support, IT Service Management, IT Service Delivery