Digital Transformation Manager

Ambition; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Ambition is seeking an experienced Digital Transformation Manager to drive technology initiatives across Retail, E-Commerce, Supply Chain, Finance, Marketing and HR. The role links business stakeholders with technology teams to deliver solutions, improve efficiency and enable innovation through automation and AI.

Responsibilities include leading end-to-end delivery, shaping requirements, managing risks, and promoting user adoption across multiple functions.

Qualifications

• Degree in IT or related field required.
• At least 10 years of experience in tech project delivery or digital transformation.
• Strong stakeholder management and change management capabilities.

Responsibilities

• Partner with stakeholders to translate requirements into tech solutions.
• Lead end-to-end project delivery including planning and user adoption.
• Drive continuous improvement of business applications and processes.
• Identify opportunities to apply automation, AI, and low-code platforms.

Skills

Stakeholder management

Business analysis

Project management

Change management

Education

Bachelor's degree in information technology, Computer Science, Engineering

Tools

ERP

CRM

POS

HRIS

Supply Chain

Job description

Our client is seeking an experienced Digital Transformation Manager to drive technology and digital transformation initiatives across key business functions, including Retail, E-Commerce, Supply Chain, Finance, Marketing, and HR.

Acting as the link between business stakeholders and technology teams, you will be responsible for delivering technology solutions, improving operational efficiency, and supporting innovation through automation and AI.

Key Responsibilities

• Partner with business stakeholders to understand requirements and translate them into effective technology solutions.
• Lead end-to-end project delivery, including planning, execution, stakeholder communication, risk management, and user adoption.
• Drive continuous improvement of business applications and processes across multiple functional areas.
• Identify and implement opportunities to leverage automation, low-code/no-code platforms, and AI to enhance productivity and business performance.
• Manage relationships with internal teams, external vendors, and technology partners to ensure successful delivery and ongoing support.

Requirements

• Bachelor's degree in information technology, Computer Science, Engineering, or a related discipline.
• At least 10 years of experience in technology project delivery, business applications, digital transformation, or related roles.
• Strong experience in stakeholder management, business analysis, project management, and change management.
• Solid understanding of enterprise systems such as ERP, CRM, POS, HRIS, Supply Chain, or other business applications.
• Exposure to Retail, Consumer, Luxury, E-Commerce, or Omnichannel environments is highly preferred.
• Experience with automation technologies, AI solutions, and process optimization initiatives is a plus