Digital Transformation Business Analyst
COGNIZANT TECHNOLOGY SOLUTIONS ASIA PACIFIC PTE. LTD.
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Job summary
Cognizant Technology Solutions Asia Pacific Pte. Ltd. is seeking a proactive Business Analyst to bridge business needs, operational processes, and digital transformation in Singapore.
You will critically examine workflows, identify opportunities for improvement, and reimagine service delivery for greater effectiveness. The role requires comfort with ambiguity, constructive challenge of existing practices, and translating business problems into practical, user‑centric solutions while
Qualifications
- Minimum 2–5 years in business analysis, process improvement, digital transformation or related fields.
- Strong analytical and problem-solving abilities; capable of deconstructing complex problems.
- Ability to lead stakeholder discussions, challenge assumptions and influence decisions.
- Experience mapping processes, eliciting requirements, analyzing user journeys, and delivering actionable deliverables.
Responsibilities
- Engage stakeholders to understand processes, challenges, and user needs beyond stated requirements.
- Analyze workflows and identify inefficiencies; propose simplification, standardization, automation or redesign.
- Translate needs into problem statements, user journeys, functional requirements and user stories.
- Facilitate workshops with business, operations and tech teams to align priorities and drive change.
- Support validation, testing, change impact assessments and adoption of redesigned processes.
- Recommend continuous improvements based on feedback and emerging technologies to deliver measurable outcomes.
Skills
Job description
Cognizant Technology Solutions Asia Pacific Pte. Ltd. is seeking a proactive Business Analyst to bridge business needs, operational processes, and digital transformation in Singapore.
You will critically examine workflows, identify opportunities for improvement, and reimagine service delivery for greater effectiveness. The role requires comfort with ambiguity, constructive challenge of existing practices, and translating business problems into practical, user‑centric solutions while
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