Digital Relationship Manager - OCBC

OCBC (Singapore); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

OCBC Bank (Singapore) invites you to join a team focused on driving strategic digital enablement initiatives to strengthen the EB international business. The role involves engaging Operations, Technology, Marketing, Product and business unit stakeholders across core markets to deliver a digital-enabled ecosystem that deepens customer engagement and captures ASEAN-China business flows.

To succeed, you will need a customer-centric approach, collaboration with product specialists to develop

Qualifications

• Bachelor's degree or equivalent with at least 5 years of experience.
• Knowledge of microservices, event streaming, and multi-region systems.
• Understanding of payment systems, processing, and industry trends.
• Participate in technical design discussions, architecture reviews.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently, multi-task, and own parts of a project.
• Keen interest in learning new technology.
• Experience in financial and corporate banking is advantageous.
• Ability to connect regional opportunities from a digital perspective.
• Strong risk awareness including regulatory considerations.

Responsibilities

• Digital enablement in strategic partnerships and engagement of strategic channels.
• Grow Greater China–ASEAN flows and develop ADD value propositions for Chinese and international corporates.
• Drive One Connect branding across regional objectives with in-country colleagues.
• Leverage AI and market intelligence to identify growth trends and opportunities.

Skills

Customer-centric

Analytical thinking

Communication skills

Strategic thinking

Independent工作

Education

Bachelor's degree or equivalent

Job description

WHO WE ARE:

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Why Join

The role focuses in driving strategic digital enablement initiatives to strengthen the EB international bsuiness. The role will involve engaging internal Operations and Technology, Marketing, Product and business unit stakeholders across our core markets to deliver a digital enabled ecosystems to deepen customer engagement and capture ASEAN - China business flows.

How you succeed

To excel in this role, you'll need to take a customer-centric approach, understanding the unique needs and challenges of each client. You'll work closely with our product specialists to develop and implement customized financial solutions, and collaborate with internal stakeholders to ensure seamless delivery. Your ability to build trust, communicate effectively, and think strategically will be key to driving success.

What you do

• Digital enablement in strategic partnership development: Build, engage strategic channels (Government Agencies, Business Services and Corporate secretaries) on a dynamic basis and bring regional conversations to the next level
• Growing Greater China- ASEAN flow Building an ADD (AI, Data, Digital) value proposition for these underserved Chinese and international corporates as they expand to ASEAN
• Drive "One Connect" branding: Drive common "One Connect" branding to meet Commercial Banking regional objectives together with in-country colleagues
• Market Intelligence & Business Development Leveraging on AI and market intelligence, identify key trends and research and action on growth industries in these core markets to grow and serve our international customer base jointly with the Account Management and relationship management team

Who you are

• Bachelor's degree or equivalent with at least 5 years of experience
• Understand modern architectures such as microservices, event streaming, and multi-region systems, supported by solid knowledge of industry-recognised frameworks and tooling
• Understand payment systems, processing, and industry trends (e.g. digital payments, payment gateways).
• Participate in technical design discussions, architecture reviews
• Excellent analytical, problem-solving, and communication skills
• Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
• Keen interest in learning new technology.
• Experience in the financial and corporate banking space is an advantage
• Ability to think strategically and 'connect the dots' to identify regional opportunities from a digital perspective
• Strong risk awareness including regulatory considerations in different markets
• Cultural sensitivity and can work well with colleagues in different countries
• Genuine interest in building people to meet strategic needs

Who We Are

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.