Digital Platforms Business Analyst

VINOVA PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Vinova PTE. LTD. in Singapore leads the analysis, design, and delivery of customer-facing digital platforms and services, driving digital transformation and enhanced user experiences through collaboration with stakeholders, vendors, and technical teams.

The role focuses on shaping requirements, overseeing solution delivery, and continuously improving websites, portals, and chatbots to meet business outcomes and user needs.

Qualifications

• Experience in analyzing complex business problems and translating them into actionable requirements.
• Ability to map current and future-state processes to drive measurable value.
• Proven stakeholder management and facilitation skills with cross-functional teams.

Responsibilities

• Translate objectives into clear business, functional and technical requirements.
• Analyze business processes to identify pain points and design future-state solutions.
• Facilitate workshops, gather requirements, create user stories, maps and acceptance criteria.

Skills

Business analysis

Requirements gathering

Stakeholder management

User research

Process mapping

Agile methodologies

Tools

AWS

GCC environments

Job description

Vinova PTE. LTD. in Singapore leads the analysis, design, and delivery of customer-facing digital platforms and services, driving digital transformation and enhanced user experiences through collaboration with stakeholders, vendors, and technical teams.

The role focuses on shaping requirements, overseeing solution delivery, and continuously improving websites, portals, and chatbots to meet business outcomes and user needs.