Digital Health UX Research Fellow — AI Platform

Duke-NUS Medical School

Singapore

On-site

SGD 90,000 - 150,000

Full time

14 days+

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Job summary

Duke-NUS Medical School's Duke-NUS Centre for Outbreak Preparedness is recruiting a digital health officer to support user research, testing and refinement of PathGen.ai with ASEAN partners in Singapore.

You will work closely with clinical and engineering teams to translate user feedback into concrete platform improvements, contribute to reports and dissemination outputs, and help build trusted partner relationships across country teams.

Qualifications

Minimum 3 years post-degree experience in digital health or related field.
Experience in user research and evaluation (usability testing, interviews, instruments).
Hands-on technical experience (deployment, data engineering) to translate findings into specs.
Strong written and verbal communication with diverse stakeholders.

Responsibilities

Develop formative readiness assessment with country partners, mapping workflows and governance context.
Design and conduct usability testing with lab, epidemiology, programme and policy end-users.
Administer and analyse structured feedback instruments and synthesise recommendations.
Work with engineering to translate findings into platform refinements from spec to prototype.
Contribute to iterative development or configuration of platform components.
Support human-AI evaluation activities with expert reviews and comparisons.
Maintain clear records of user research findings and decisions for transparency.
Engage country partners with materials and in-country or virtual sessions.
Contribute to technical reports, manuscripts and dissemination outputs.