Digital Facilities Operations & Systems Specialist

CTM FACILITIES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Benefits offered by this job

Remote work options not provided

Job summary

CTM Facilities Management Pte. Ltd. is seeking a competent professional to support the implementation and daily management of digital FM systems in our Singapore operations.

You will work closely with FM and IT teams to ensure smooth system performance, resolve data issues promptly, and coordinate training for staff on new digital services. You will also oversee data transfers between FM platforms, maintain accurate records and documentation, and monitor work requests from assignment to

Qualifications

• Diploma in Facilities Management or related field with minimum 2 years of FM experience.
• Experience in implementing and managing digital FM systems and applications.

Responsibilities

• Support the implementation and day-to-day management of digital FM systems and applications.
• Collaborate with FM and IT teams to ensure systems run smoothly for daily operations.
• Monitor system activities and follow up on issues to resolve them promptly.
• Coordinate training and support for ground staff when new systems or digital services are introduced.
• Manage data transfer and sharing between FM systems, ensuring accuracy and currency.
• Check accuracy and completeness of system records, including work orders, tickets, procurement and asset data.
• Maintain digital FM documentation such as floorplans, O&M manuals, assets and space data.
• Monitor work requests to ensure proper assignment, tracking and completion.
• Track progress and coordinate follow-up actions for equipment and updates.
• Monitor system performance and work with teams to minimise disruptions.
• Provide support and guidance on digital and cloud-based solutions (e.g., Microsoft Azure).
• Identify opportunities to improve FM operations through technology.

Skills

FM systems

Data management

Cloud platforms

Education

Diploma in Facilities Management

Job description

CTM Facilities Management Pte. Ltd. is seeking a competent professional to support the implementation and daily management of digital FM systems in our Singapore operations.

You will work closely with FM and IT teams to ensure smooth system performance, resolve data issues promptly, and coordinate training for staff on new digital services. You will also oversee data transfers between FM platforms, maintain accurate records and documentation, and monitor work requests from assignment to