Digital Business Analyst

Avanade Inc.; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Avanade in Singapore seeks a Digital Business Analyst (Senior Analyst) to translate business challenges into structured strategies and actionable roadmaps, leading client conversations and shaping future state through journey maps and blueprints.

You will collaborate with designers, engineers, and change leads to prototype and pilot AI-powered services and deliver compelling presentations to CxO audiences, combining visuals with rigorous analysis.

Qualifications

• 3 - 5+ years of experience in consulting, business analysis, Product management or digital transformation roles.
• Experience in AI-driven transformation, digital strategy, or process redesign.
• Strong business analysis and facilitation skills from journey mapping and service blueprinting to agile requirements definition.
• Proven ability to lead client presentations, run workshops, and create high-impact decks (e.g., strategy, business case, transformation roadmap).
• Strong analytical and problem-structuring skills you can connect data, behaviour, and business outcomes.
• Experience working with or alongside tech (Cloud, AI, Power Platform, Microsoft Dynamics, or equivalent), but your strength is framing why it matters.
• Excellent presentation and communication skills, confident presenting, and sharp storytelling.

Responsibilities

• Shape transformation stories: translate business challenges into structured strategies, clear recommendations, and compelling narratives.
• Lead client conversations: facilitate workshops, capture insights, and turn discussions into visual storylines and decision-ready decks.
• Design the future state: map current journeys, identify friction points, and build blueprints for new digital or AI-powered services.
• Collaborate to deliver: partner with designers, engineers, and change leads to bring ideas to life through prototypes and pilots.
• Communicate with impact: craft presentations that resonate at CxO level combining visuals, logic, and clarity.

Skills

Analytical thinking

Storytelling

Client facilitation

Problem structuring

Visual communication

Tools

Power Platform

Microsoft Dynamics 365

Job description

Digital Business Analyst (Senior Analyst)

At Avanade, we blend strategy, creativity, and technology to reimagine how organizations grow and operate in the age of AI. We help leaders turn complex business challenges into clear narratives and actionable roadmaps then make them real.

What You’ll Do

• Shape transformation stories: translate business challenges into structured strategies, clear recommendations, and compelling narratives.
• Lead client conversations: facilitate workshops, capture insights, and turn discussions into visual storylines and decision-ready decks.
• Design the future state: map current journeys, identify friction points, and build blueprints for new digital or AI-powered services.
• Collaborate to deliver: partner with designers, engineers, and change leads to bring ideas to life through prototypes and pilots.
• Communicate with impact: craft presentations that resonate at CxO level combining visuals, logic, and clarity.

Qualifications

You blend analytical sharpness with storytelling. You can sit with clients, ask the right questions, structure messy problems, and communicate your thinking visually and confidently.

You Likely Have

• 3 - 5+ years of experience in consulting, business analysis, Product management or digital transformation roles.
• Experience in AI-driven transformation, digital strategy, or process redesign.
• Strong business analysis and facilitation skills from journey mapping and service blueprinting to agile requirements definition.
• Proven ability to lead client presentations, run workshops, and create high-impact decks (e.g., strategy, business case, transformation roadmap).
• Strong analytical and problem-structuring skills you can connect data, behaviour, and business outcomes.
• Experience working with or alongside tech (Cloud, AI, Power Platform, Microsoft Dynamics, or equivalent), but your strength is framing why it matters.
• Excellent presentation and communication skills, confident presenting, and sharp storytelling.

What Sets You Apart

• You’ve presented to senior leaders or executives.
• You think in frameworks and visuals.
• You have a knack for turning bullet points into stories that drive action.
• You have experience working in healthcare or with electronic medical records.