Desktop Engineer

ITCAN PTE. LIMITED; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

ITCAN PTE. LIMITED is seeking an IT support specialist in Singapore to assist end-users with computer and peripheral device usage, and to deliver end-user training on Google G Suite (Gmail, Drive, Calendar, Forms).

You will handle daily IT support issues, remotely resolve problems, coordinate hardware repairs and replacements, and assist in software installation and deployment as required. The ideal candidate will be customer-focused, technically capable, and able to work independently in a

Qualifications

• Provide end-user training and administrative support to Google G Suite (Gmail, Google Drive, Calendar, Forms etc)
• Provide support and training to end-users on the use of computers and peripheral devices.

Responsibilities

• Provide end-user training and administrative support to Google G Suite (Gmail, Google Drive, Calendar, Forms etc)
• Attended to daily IT support issues which could be remotely resolved. Provided support to end users on IT problems encountered. Co-ordinate IT hardware repairs & replacements & assist in software installation & deployment when required.

Skills

End-user support

User training

Hardware troubleshooting coordination

Tools

G Suite

Job description

• Provide support and training to end-users on the use of computers and peripheral devices.
  Provide end-user training and administrative support to Google G Suite (Gmail, Google Drive, Calendar, Forms etc)
• Attended to daily IT support issues which could be remotely resolved. Provided support to end users on IT problems encountered. Co-ordinate IT hardware repairs & replacements & assist in software installation & deployment when required.